Characters volume is too low on PS4

The characters and song volume are so low I almost can’t hear anything, and this is not about my tv, I have this problem only in this game.
It doesnt matter if I turn everything down and turn up the voice volume, and the song volume, still both are to low.
And somethimes the character voice volume go up and down during a talk, for no reason, even when I am not moving.

Has no one reached out to you on this? I, as well, have been having a similar issue, have to turn everything else down to balance it and even so the npc’s in the small talk menus are super quiet but my character comes in booming when he talks its killing me, and with my two cup headset I hear every thing in surround so when I’m walking right i only hear footsteps to my right and so on and I can’t find any setting to stop that. Also, the music is way too low.