Since the Blizz ticket system has decided it will not allow me to contact support I will post here.
Pre-ordered D4 on xbox. Was told I had to wait until launch to get bonus items.
Received my items on Diablo Immortal.
Inarius Wings & Murloc pet absent from my xbox version of D3.
Yes battle net all connected.
No way to contact blizzard. Anyone else facing this issue>?
Ask on D4 forums ?
There doesn’t seem to be many cases of this occurring… I’d use the Console Bug Report forum if you can’t figure it out…
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What menu item did you try to use for contact? Purchase failure?
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From Americas region D3 forums:
Looks like the wings and pet need to be downloaded ???
Does that make sense to you ?
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Hi:
Finally remembered a thread on the French forums about this…
Do you read French ? if so, check this post: Ailes d'Inarius - nº 4 par GoulePoète-219823 - Console - Diablo 3 Forums
If not… here’s a rough translation
:
So, from “Home”
- You go to the game logo and click on “other option” (the 3 horizontal dashes)
- You go in Manage game and add-ons
- You click on D3
- and on Manage the installation on games
- and, in Extension, you find the stuff for pre-ordering D4.
I hope this helps… and that the above steps makes sense to you.
Good luck !
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Hi, how did you solve this? For me, it has been 3 weeks since I purchased D4 and still no available download in the xbox console. And Microsoft said there is no issue on their side 