Necromancer voices on PS4 - PS5 - refund please

Dear Blizzard Support,

You know for more than 6 months now that there is a bug on PS4 and PS5 consoles where the necromancer voices are not working. Re-installation does not work. It diminishes the player experience for one of the most favorite class a lot.
Yet Blizzard does not care. Still not fixed.
As long you are not fixing this, my Warcraft sub will not be paid and Diablo Immoral will not be installed on my PC. Actually, since the game is not working properly and support is not interested in fixing this, I will request a refund from Sony.

I must admit Blizzard, the quality of your games and support went seriously downhill the last 3 years. Not spending money on your titles anymore until that has been fixed too.