After the latest update, my game stopped launching on my Windows 7 computer.
What to do?
not play on ancient operating system that has been discontinued 10 years ago?
Great operating system. Has been working for me for many years. And the Game was running until a week ago with no problems, installed updates and it stopped running. I need a solution, not philosophical statements about age.
Same problem. Worked just fine till last update. Doesn’t launch. Is there any support here? Game is not free to play.
Same problem. Worked just fine till last update. Doesn’t launch.
Pls help thx.
Today’s minor update didn’t fix the problem.
WoW by the way works just fine.
I can’t even write a ticket for several day, what a level of technical support - no tickets, no answers. Is there any way to gat my money back?
You can’t submit this ticket.
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The customer service response is to put windows 10. And there will be no other option. Neither refund nor correction of the situation
Hello Сергей,
Thanks for reaching out to Blizzard Entertainment Support Team. This is Game Master Rheshlild and I will be glad to assist you.
Regarding your inquiry, I can see that you are inquiring about Diablo IV not running on your Windows 7 PC.
After conducting further investigations, I can see that the minimum requirements for it is : Windows® 10 64-bit (Version 1909 or newer)
You can see all the requirements here: Blizzard Support - Diablo® IV System Requirements.
As for your concern, We recommend updating your Windows to be Windows 10 to be able to play, as there is too much progress in the game, which makes it non-refundable.
Feel free to reach out if you have further inquiries
Best Regards,
Blizzard Entertainment Team.
Game Master Rheshlild.
might wanna update your calendar to 2024 dude
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