When i want to teleport or open some kind of a menu the game crashes. Anyone else with that problem?
16 Likes
Yeah bro whatever I do my game just froze
4 Likes
Every 3 minutes. Sometimes 2.
2 Likes
same here i cant play with this crashes
2 Likes
Yeah, game is beyond terrible in perspective of performance, i cant even get through the first sequence bc the game sometimes even crashes when i open the inventory. Absolutely terrible, as expected from a blizzard launch.
3 Likes
Yeah, I have not been able to play the game for over a week cause of the constant crashes and hangs.
Sometimes I am not even able to log in as the game crashes and windows hits me with a Diablo IV is not responding error.
1 Like
I donāt have crashes, but I do get constant freezes, sometimes itās 10s and sometimes itās minutes before the game resumes. Really disappointed! 
My specs: amd 5600x, 7800XT
3 Likes
Same problem here. Every time I open a new interface, enter a new area, or even just open the inventory, the game freezes for a few seconds up to several minutes before coming back. Itās unbearable.
Specs :
- AMD Ryzen 7 9800X3D
- RTX 5080 16gb
2 Likes
same for me. Sometimes it chrashes randomly, but most of the time its when opening any sort of menu
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4 Likes
Everyone, if you are playing PC version, then the crash is VRAM memory leak. I checked their latest version 3.0 with new DLCā¦ sighā¦ I got crashes too if I donāt flush the VRAM ingame.
Iāve tested version 3.0.1.71566. They havenāt fix the VRAM memory leak issuesā¦.
4 Likes
Same here, i just press M for map and the screen froze etc.. unplayeble.. i7, 4070 ti super, 64 gb ram and i just cant play 
1 Like
Yes here. Problem first started about a week ago. resetting or lowering the graphics options did not work. right now reinstalling the game and hoping this will somehow miraculously help
Prozessor AMD Ryzen 9 7900X 12-Core Processor (4.70 GHz)
Installierter RAM 32,0 GB (31,1 GB verwendbar)
Grafikkarte NVIDIA GeForce RTX 5070 (12 GB)
AMD Radeonā¢ Graphics (486 MB)
entering skovos region and after doing the akarat quest game crash and freeze in menus and completing quests guess its affecting the amd platform
amd 9800x3d
9070 xt
Faulting application name: Battle.net.exe, version: 2.51.4.17379, time stamp: 0x69e69260
Faulting module name: KERNELBASE.dll, version: 10.0.26100.8246, time stamp: 0x2614674e
Exception code: 0xe0000008
Fault offset: 0x00164644
Faulting process id: 0x40C4
Faulting application start time: 0x1DCD6F433CA3A9B
Faulting application path: D:\Program Files\Battle.net\Battle.net.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 8f915789-1579-4e56-9564-061da8e7413e
Faulting package full name:
Faulting package-relative application ID:
Windows successfully diagnosed a low virtual memory condition. The following programs consumed the most virtual memory: Diablo IV.exe (4168) consumed 27890794496 bytes, opera.exe (10992) consumed 1523339264 bytes, and iCUE.exe (6620) consumed 1243852800 bytes.
1 Like
My game doesnt crash, my computer crashes!
My PC never crashed with other games but only when Diablo 4 is being played it does. Specially after LOH update.
previously in VOH it crashed the PC too and in the Retail release it had BSODs.
1 Like
I downloaded the high res texture package and that seems to be resolving the issue if you have 80 GB spare on your PC.
Hi all,
Thanks for the reports - the team is aware of and investigating a few different issues that may result in crashes or freezes.
As a reminder, the first stop whenever you run into problems like this should be the troubleshooting steps outlined here: Diablo IV Technical Troubleshooting.
If youāre still having issues and to make sure reports are useful and actionable, please make sure to include as much relevant details as possible, such as:
- Platform/system details
- Any specific error messages/codes in full
- When the issue started
- Any specific area or activity that seems to trigger it
- Troubleshooting steps attempted so far
While the team is mostly going to be heads-down busy working on solutions and as such may not be able to provide regular updates, please note that your reports are being reviewed and are very much appreciated.
Thanks for your patience and understanding while we continue to address top issues as quickly as possible, and I hope those affected will see improvements soon!
Apologies, but generic troubleshooting link is pointless considering that it does not cover the issue that has been flagged in multiple forum posts both on EU and US forums so generic replies are not exactly helpful.
10 Likes
Same, canāt even watch cinematicā¦
YEPā¦. paying 40 euro just to completely brick my gameā¦ had 0 issues before this and now interacting with NPC/object/UI element freezes the game and when trying to teleport to other location the game usually just goes black screen and never recoverā¦ just great
3 Likes