Bug: can't move with controller after using mouse in inventory

Using an Xbox controller on PC, but like using mouse to use inventory screen. Often when switching back to controller I can’t move my character anymore.

Steps to reproduce:
Have Xbox controller connected.
Be in a dungeon (doesn’t seem to happen in town, think it does happen in overworld but not sure).
Open inventory (either with C on keyboard or menu button on controller, doesn’t matter).
Pick up an item with mouse that does not require walking to it (already standing by the item). For testing purposes it works by dropping an item with mouse and picking it up again.
Press B on controller to close inventory.
Can’t move.

Workaround to fix is to either move the mouse a bit so game switches to mouse and keyboard and then move on controller again, or you can open and close inventory on the controller.

This scenario most often happens for me when my inventory is full but something dropped that I want to pick up. I open inventory, throw out some yellow I was just going to sell or salvage, pick up what I wanted and go back to controller. I suspect the game switches from controlling the cursor in the menu to moving your character when you close the inventory, but this doesn’t correctly happen in this sequence.

I use PS5 pad with DSX and this problem doesn’t occure. Maybe it’s something with energy saving or automatic idle shut off? You can try DSX but you have to pay for it.

Nah I can 100% reproduce it (in a dungeon, doesn’t seem to happen in town I just noticed), only happens in that scenario and it happens within seconds. Also the controller still works, I can use skills, I can open inventory, it’s only moving that doesn’t work.
Thanks for the suggestion though.

And it’s not really a big issue, I know about it and how to fix it or not trigger it, it’s just I wanted to report the bug to Blizzard and the article I found directed me to report it on the forum :slight_smile:

i play on pc using the xbox controller and this happens too. My solution is to open/close the inventory tab with the controller and i can start moving normally again. Hope this helps.