Dear Diablo IV Community,
I would like to report an issue I have recently encountered in the game, related to the acquisition of the Ultimate Edition and the subsequent activation of the Accelerated Battle Pass.
Context:
After acquiring the Ultimate Edition, which supposedly includes the Accelerated Battle Pass with its benefits such as the “Vampire’s Repose” emote and the 20 skip levels, I have been facing complications after purchasing the Premium Pass.
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- Problem Description:
Before activating the Premium Pass, I had the option to activate the Accelerated Battle Pass. However, when choosing to initially purchase the Premium Pass and later activate the benefits included in the Ultimate Edition, I found the deactivation of the button to activate the Accelerated Battle Pass. Instead, the option to buy it again appeared. ![]()
Additionally, upon revisiting the “Season” and “Welcome to Battle Pass” menus, I found that the 20 skip levels and the “Vampire’s Repose” emote were not assigned either.
- Actions Taken So Far:
I have already contacted technical support via ticket, but unfortunately, I have not received a definitive solution. The initial response from support requested screenshots, and after providing them, the information received was that the case would be reported internally.
It is worth noting that, according to the GM I spoke with, I am not the only player facing this issue.
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- Suggestions for Resolution:
Based on the technical support guidelines, I am now sharing my situation on the support forums, as suggested (
), in the hope of obtaining a definitive solution to this persistent problem…!
Conclusion:
I am quite disappointed with the situation, which has been going on through several tickets without a concrete resolution in sight. I hope that this report to the community can help identify and resolve this bug, providing a more satisfactory experience for all affected players.
I appreciate the community’s attention and Blizzard’s collaboration in resolving this issue. ![]()
Best regards! ![]()