[BUG] Season 1 - BattlePass - Unable to Claim Reward 47

Technical Support
1

Howdy, not sure if anyone else has experienced this.

I seem to be unable to claim reward 47 from the BattlePass, even though I am further along & have successfully claimed rewards after 47.

https://i.imgur.com/h9Rm1P2.jpeg

2 Likes
2

I have the same issue but for reward 20. I can look at it and preview but not claim despite having claimed items past 20 on the track successfully

1 Like
3

Mine is bugged at 20 too.
Activated the BP by mistake and now I can’t even claim what I didn’t want in the first place.

Gotta love that “Blizzard polish”.

1 Like
4

Same, but number 33 )

1 Like
5

Same here but the first one being the mount…let’s wait to a fix

1 Like
6

Same for me, cannot claim tier 37 Dagger tap. Playing as a rouge. Just gives me the option to inspect.

Edit : playing on Xbox series X if it makes a difference.

1 Like
7

I have the same error, except I can’t get the dagger for level 11 BP.

1 Like
8

Same issue. But tier 33.

1 Like
9

Same issue, but its for tier 21

1 Like
10

For me its also bugged at tier 20, sometimes it says claimed when I click on inspect but it doesnt show up in the wardrobe. The chest armor also took a while to show up in the wardrope when I claimed it.

Hopefully we can get a fix soon because not having access to content you paid for feels like a waste of money.

1 Like
11

Same Issue for item #3. Is Blizzard doing anything about it? It is now for several days in that state. No change :frowning:

Screenshot of the issue:
https://imgur.com/a/BvLZK83

Any chance that a Blizzard Support Member could confirm this?

12

got the same problem with reward 75…

13

Same here, for reward 63. Done all the other ones up to 90, except the ashes that require a a certain char level to unlock.

(http://) sny.name/DiabloIV/Bilder/pub/season1-reward63-glitched.png

14

Same issue with reward 89, done 90, help plz

15

Same issue with reward 89 as well.

16

Still nothing from Blizzard? I guess I open a Ticket >.<

17

Same here can’t collect my helmet skin on PlayStation…

18

The problem still persists.

19

I cant claim the polarm on my barb wich is reward 87 if i remember correctly and its been like this for several days.

20

Howdy all, quick update.

Prime Gaming has a 4 tier skip - I thought I would claim it to see if it fixes the issue … it did, at least for now I was able to claim the borked reward tier that I wasn’t able to before.

The underlying issue obviously still exists but for anyone that has Prime it maybe worth claiming the free reward for the timebeing.