Can't click anything on main menu

When I log in I get into the play menu but I can’t click on anything at all. I got into the game on my first try but it crashed when I tried to change the resolution and now it won’t let me click on anything after the game logs me in. I can click on the Exit and Cancel buttons fine while logging in but after it is done logging me in I can’t seem to do anything.

2 Likes

same here. cant play since hours. cant select any of my characters, the buttons to play or delete charakter are visible but not click-able.

1 Like

try scan & repair tool in launcher :slight_smile:

did scan&repair several times by now. unfortunatly doesnt solve the problem.

2 Likes

was the firt ting i try, it dont change the outcome. In my case before this happens, i was playing i has an unexpected shut down of the game, i try to start the game again, and a message appears (" you dont have a Graphic card ") , i redownload the drivers, restart the pc and then this start to happen.

Edit: the sudden crash was not associated with any message, the game just stopped

Same trable , cant play

Maybe some problem with Necromancer?

|I 2023.03.25 16:09:47.071567|[WarpManager] Waiting for limbo warp...|
|---|---|
|I 2023.03.25 16:09:47.071580|[WarpManager] Warped into limbo|
|I 2023.03.25 16:09:47.197042|[WarpManager] Creating looping world|
|I 2023.03.25 16:09:47.201472|[WarpManager] Starting loop effect DCE_HellgateCamera_NoFade (1026142)|
|I 2023.03.25 16:09:47.207626|[Achievements] Loading static data|
|I 2023.03.25 16:09:47.863708|[Game] [Prism] Changing sync interval to 2|
|I 2023.03.25 16:09:48.313836|[Online.CCommerceSDK] Starting ConnectToCommerceAPI - token empty, requesting new token|
|I 2023.03.25 16:09:48.313867|[Online.CCommerceSDK] HTTP Request | http_url: https://oauth.battle.net/sso|
|I 2023.03.25 16:09:49.314175|[Online.CCommerceSDK] BaseHttpHandler Success | token: 3|
|I 2023.03.25 16:09:49.314210|[Online.CCommerceSDK] Auth credentials parse: | token: EUINAWGU1DV8uL79mHJm22NZRqMlXgPFfK | token_type: bearer | expire_time: 86399|
|I 2023.03.25 16:09:49.314232|[Online.CCommerceSDK] HTTP Request | http_url: https://eu.api.blizzard.com/PurchaseService/v1/GetAccountDefaultCurrency|
|I 2023.03.25 16:09:49.314951|[WarpManager] Waiting for destination warp...|
|I 2023.03.25 16:09:49.648710|[WarpManager] Portal completed|
|I 2023.03.25 16:09:49.649176|[Game] Can't find player to snap camera|
|I 2023.03.25 16:09:50.249673|[Online.CCommerceSDK] BaseHttpHandler Success | token: 4|
|I 2023.03.25 16:09:50.250252|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Edya|
|I 2023.03.25 16:09:50.250275|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Truhla|
|I 2023.03.25 16:09:50.250293|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Truhla|
|I 2023.03.25 16:09:50.250312|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Truhla|
|I 2023.03.25 16:09:50.250331|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Truhla|
|I 2023.03.25 16:09:50.250347|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Truhla|
|I 2023.03.25 16:09:50.250359|[Game.UI] UICharacterSelect::LoadHeroListOrder - heroes:  | hero_name: Necros|
|E 2023.03.25 16:09:50.290829|[Game] Marker '#[0xb4046888]' in Marker Set 'MarkerSet 'Character_Select_Necromancer_World_N01_W01 (Merged)'' refers to invalid decal material. |
|I 2023.03.25 16:09:50.315995|[Game] [Prism] Changing sync interval to 1|
|I 2023.03.25 16:09:52.332378|[Game] [Prism] Retaining texture CPU data for , size : 48896 bytes|
|E 2023.03.25 16:10:00.899854|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:10:11.144928|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:10:21.389910|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:10:31.638173|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:10:41.883241|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:10:52.164354|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:02.421570|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:12.677200|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:22.924251|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:33.199452|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:43.450916|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:11:53.711779|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:03.956689|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:14.201777|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:24.453783|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:34.713116|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:44.959040|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:12:55.208450|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:13:05.453170|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:13:15.698514|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:13:25.943794|[Game] Waited at least 10s for the render thread to complete!|
|E 2023.03.25 16:13:36.196411|[Game] Waited at least 10s for the render thread to complete!|

well i played necro before this. i just took a break and logged back in after lunch and since then my characters wont appear.

Hey, i just waited and server disconnect me, but all is loaded…

E 2023.03.25 16:13:56.695390	[Game] Waited at least 10s for the render thread to complete!
E 2023.03.25 16:14:06.985114	[Game] Waited at least 10s for the render thread to complete!
E 2023.03.25 16:14:17.246092	[Game] Waited at least 10s for the render thread to complete!
E 2023.03.25 16:14:27.496147	[Game] Waited at least 10s for the render thread to complete!
E 2023.03.25 16:14:37.743433	[Game] Waited at least 10s for the render thread to complete!
I 2023.03.25 16:14:42.005982	[Game] ConnectionBase::Disconnect | connection_id: 7 | reason: 0 | connectiontype: 2
I 2023.03.25 16:14:42.006026	[Online.Systems.CUserProxy] Deleting connection due to disconnect
I 2023.03.25 16:14:42.006174	[Online.CCommerceSDK] HTTP Request | http_url: https://eu.api.blizzard.com/StorefrontService/v1/GetCurrentPages
I 2023.03.25 16:14:42.006224	[Online.Systems.CUserProxy] Attempting to find and connect to user proxy | client_user_id: 0
I 2023.03.25 16:14:42.038961	[Game] ---------------- UIModalNotificationManager::ShowModal 1: Reconnecting to Diablo IV 
I 2023.03.25 16:14:42.339002	[Interface.BgsLow] I 16:14:42.338987 [BGS] |event=Disconnected|method=OnDisconnectComplete|address=prod.actual.battle.net|port=1119|status=1016 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:245)
I 2023.03.25 16:14:42.339019	[BgsClient] BgsConnection: disconnected. | connection_index: 0 | connection_id: 1 | bgs_error_code: 1016
I 2023.03.25 16:14:42.339092	[Online.Systems.CAuthSession] OnDisconnectComplete | client_user_id: 0 | error_code: [symbol not found] (1016) | bgs_connection_id: 1 | silent_login: true
I 2023.03.25 16:14:42.339103	[Online.Systems.CAuthSession] OnDisconnectComplete - Silent Reconnect | client_user_id: 0 | error_code: [symbol not found] (1016) | bgs_connection_id: 1 | silent_login: true
I 2023.03.25 16:14:42.339159	[Online.Systems.CParty] OnFullyDisconnected | party_id: 73baf9f0-cb27-11ed-855e-57f1c7da1e23/southamerica-east | client_user_id: 0
I 2023.03.25 16:14:42.339261	[Online.Systems.CAuthSession] StartSilentReconnect | client_user_id: 0 | ip: prod.actual.battle.net | port: 1119
I 2023.03.25 16:14:42.340214	[Game] bgs Connecting to prod.actual.battle.net:1119
W 2023.03.25 16:14:42.673508	[Interface.BgsLow] W 16:14:42.673467 [RPC] |event=rpc_connection_status_queue_not_empty|class=rpc::ConnectionManager|method=DestroyConnection|numPendingEvents=2 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\rpc\rpc_connection_manager.cpp:149)
I 2023.03.25 16:14:43.004543	[Online.CCommerceSDK] BaseHttpHandler Success | token: 5
I 2023.03.25 16:14:43.004632	[Online.CCommerceSDK] InitializeSdk - GetCurrentPages -- complete.
I 2023.03.25 16:14:43.004928	[Online.CCommerceSDK] HTTP Request | http_url: https://eu.api.blizzard.com/ProductCatalogService/v1/GetProductsByStoreId
I 2023.03.25 16:14:43.338297	[Online.CCommerceSDK] BaseHttpHandler Success | token: 6
I 2023.03.25 16:14:43.338354	[Online.CCommerceSDK] Process - GetProducts -- complete.
E 2023.03.25 16:14:43.338949	[Online.CCommerceSDK] ProcessCatalog item does not have a local price | store_product_id: 1214518 | sno_handle: -1
E 2023.03.25 16:14:43.338962	[Online.CCommerceSDK] ProcessCatalog item does not have a local price | store_product_id: 1214518 | sno_handle: -1
E 2023.03.25 16:14:43.338968	[Online.CCommerceSDK] ProcessCatalog item does not have a local price | store_product_id: 1214518 | sno_handle: -1
I 2023.03.25 16:14:43.339000	[Online.Systems.CSettings] Failed to save account settings | error_code: ERROR_USER_PROXY_NOT_AVAILABLE (397000)
I 2023.03.25 16:14:45.369370	[Game] Cannot create cloth on non-cloth sub-object 0x36c3b0f0 (Ractor name = #[0x60ec02fb]).
I 2023.03.25 16:14:47.011300	[Interface.BgsLow] I 16:14:47.011286 [BGS] |event=Connection metering enabled.|connection_id=2 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:263)
I 2023.03.25 16:14:47.011328	[Interface.BgsLow] I 16:14:47.011312 [BGS] |event=Connection to Battle.net ready.|connection_id=2|address=prod.actual.battle.net|port=1119 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:283)
I 2023.03.25 16:14:47.011335	[BgsClient] BgsConnection: connected. | connection_index: 0 | connection_id: 2
I 2023.03.25 16:14:47.011341	[Online.Systems.CAuthSession] StartSilentReconnect: Connect callback | client_user_id: 0 | bgs_error_code: 0 | bgs_connection_id: 2
I 2023.03.25 16:15:51.394891	[Game] Application Activated.
I 2023.03.25 16:15:51.533353	[Game] [wWisePlatform] OnAudioDevicesChanged from Process DeviceEvents
I 2023.03.25 16:15:51.533373	[Game] OnAudioDevicesChanged
I 2023.03.25 16:15:51.533381	[Game] RefreshAudioDevices
I 2023.03.25 16:15:51.533386	[Game] [wWisePlatform] Start polling audio devices.
I 2023.03.25 16:15:51.571632	[Game] [wWisePlatform] Polling audio devices complete. Found: 17  Default: 'Reproduktory (Steam Streaming Speakers)'
I 2023.03.25 16:15:51.571664	[Game] [wWisePlatform RefreshAudioDevices] Raising OnAudioDevicesChanged notification
I 2023.03.25 16:15:51.571695	[Game] [wWisePlatform RefreshAudioDevices] OnAudioDevicesChanged Complete
I 2023.03.25 16:15:54.922147	[Online.Systems.CAuthSession] Logout_Internal - Clearing session | client_user_id: 0
I 2023.03.25 16:15:54.922204	[Online.Systems.CUserProxy] Removing player from user proxy for logout | client_user_id: 0
I 2023.03.25 16:15:54.925416	[Online.Systems.CSettings] SaveHeroListOrder - Hero list order did not change
I 2023.03.25 16:15:55.267852	[Game] GameDisposeGames()
I 2023.03.25 16:15:55.267869	[Game] ENDING GAME
I 2023.03.25 16:15:55.271452	[Game] [Prism] 11576: Purged 70 entries from the render and compute pipeline caches in 1.383ms
I 2023.03.25 16:15:55.271525	[Game] Disposing UI for World
I 2023.03.25 16:15:55.383403	[Game] Client Disposed world 524288.
I 2023.03.25 16:15:55.412361	[Game] RWindow GfxDispose (Portrait Capture)
I 2023.03.25 16:15:55.444220	[Game] ForceSimGfxDispose
I 2023.03.25 16:15:55.445380	[Game] VirtualTextureStaticGfxDispose
I 2023.03.25 16:15:55.445903	[Game] InstanceGroupsStaticGfxDispose
I 2023.03.25 16:15:55.447452	[Game] DeformationShapesGfxDispose
I 2023.03.25 16:15:55.448873	[Game] OcclusionShapesGfxDispose
I 2023.03.25 16:15:55.450291	[Game] VolumetricFogGfxDispose
I 2023.03.25 16:15:55.452857	[Game] SpritesGfxDispose - Deleting sprite globals
I 2023.03.25 16:15:55.460771	[Game] UIAchievements::DisposeForGame
I 2023.03.25 16:15:55.468446	[Game] Disposing UI root!
I 2023.03.25 16:15:55.587671	[Game] ClientSystemsHub Shutdown: Calling shutdown for CGames
I 2023.03.25 16:15:55.587696	[Game] ClientSystemsHub SetState: Setting state for CGames to 3
I 2023.03.25 16:15:55.587699	[Game] ClientSystemsHub Shutdown: Calling shutdown for CHeroes
I 2023.03.25 16:15:55.587705	[Game] ClientSystemsHub SetState: Setting state for CHeroes to 3
I 2023.03.25 16:15:55.587709	[Game] ClientSystemsHub Shutdown: Calling shutdown for CParty
I 2023.03.25 16:15:55.587723	[Game] ClientSystemsHub SetState: Setting state for CParty to 3
I 2023.03.25 16:15:55.587726	[Game] ClientSystemsHub Shutdown: Calling shutdown for CAchievements
I 2023.03.25 16:15:55.587732	[Game] ClientSystemsHub SetState: Setting state for CAchievements to 3
I 2023.03.25 16:15:55.587735	[Game] ClientSystemsHub Shutdown: Calling shutdown for CChat
I 2023.03.25 16:15:55.587746	[Game] ClientSystemsHub SetState: Setting state for CChat to 3
I 2023.03.25 16:15:55.587749	[Game] ClientSystemsHub Shutdown: Calling shutdown for CReports
I 2023.03.25 16:15:55.587752	[Game] ClientSystemsHub SetState: Setting state for CReports to 3
I 2023.03.25 16:15:55.587755	[Game] ClientSystemsHub Shutdown: Calling shutdown for CWhisper
I 2023.03.25 16:15:55.587763	[Game] ClientSystemsHub SetState: Setting state for CWhisper to 3
I 2023.03.25 16:15:55.587766	[Game] ClientSystemsHub Shutdown: Calling shutdown for CLocalNetworkPlayers
I 2023.03.25 16:15:55.587770	[Game] ClientSystemsHub SetState: Setting state for CLocalNetworkPlayers to 3
I 2023.03.25 16:15:55.587772	[Game] ClientSystemsHub Shutdown: Calling shutdown for CBlockedPlayers
I 2023.03.25 16:15:55.587777	[Game] ClientSystemsHub SetState: Setting state for CBlockedPlayers to 3
I 2023.03.25 16:15:55.587780	[Game] ClientSystemsHub Shutdown: Calling shutdown for CGroups
I 2023.03.25 16:15:55.587784	[Game] ClientSystemsHub SetState: Setting state for CGroups to 3
I 2023.03.25 16:15:55.587787	[Game] ClientSystemsHub Shutdown: Calling shutdown for CClans
I 2023.03.25 16:15:55.587803	[Game] ClientSystemsHub SetState: Setting state for CClans to 3
I 2023.03.25 16:15:55.587805	[Game] ClientSystemsHub Shutdown: Calling shutdown for CStore
I 2023.03.25 16:15:55.587826	[Game] ClientSystemsHub SetState: Setting state for CStore to 3
I 2023.03.25 16:15:55.587828	[Game] ClientSystemsHub Shutdown: Calling shutdown for CSettings
I 2023.03.25 16:15:55.587831	[Game] ClientSystemsHub SetState: Setting state for CSettings to 3
I 2023.03.25 16:15:55.587834	[Game] ClientSystemsHub Shutdown: Calling shutdown for CPlayerNotifications
I 2023.03.25 16:15:55.587836	[Game] ClientSystemsHub SetState: Setting state for CPlayerNotifications to 3
I 2023.03.25 16:15:55.587839	[Game] ClientSystemsHub Shutdown: Calling shutdown for CPlayerNameCache
I 2023.03.25 16:15:55.587845	[Game] ClientSystemsHub SetState: Setting state for CPlayerNameCache to 3
I 2023.03.25 16:15:55.587847	[Game] ClientSystemsHub Shutdown: Calling shutdown for CTelemetry
I 2023.03.25 16:15:55.587849	[Game] ClientSystemsHub SetState: Setting state for CTelemetry to 3
I 2023.03.25 16:15:55.587852	[Game] ClientSystemsHub Shutdown: Calling shutdown for CProfile
I 2023.03.25 16:15:55.587854	[Game] ClientSystemsHub SetState: Setting state for CProfile to 3
I 2023.03.25 16:15:55.587857	[Game] ClientSystemsHub Shutdown: Calling shutdown for CNewsFeed
I 2023.03.25 16:15:55.587859	[Game] ClientSystemsHub SetState: Setting state for CNewsFeed to 3
I 2023.03.25 16:15:55.587862	[Game] ClientSystemsHub Shutdown: Calling shutdown for CVoiceTextToSpeech
I 2023.03.25 16:15:55.593444	[Game] ClientSystemsHub SetState: Setting state for CVoiceTextToSpeech to 3
I 2023.03.25 16:15:55.593454	[Game] ClientSystemsHub Shutdown: Calling shutdown for CPing
I 2023.03.25 16:15:55.593459	[Game] ClientSystemsHub SetState: Setting state for CPing to 3
I 2023.03.25 16:15:55.593462	[Game] ClientSystemsHub Shutdown: Calling shutdown for CABTestSystem
I 2023.03.25 16:15:55.593469	[Game] ClientSystemsHub SetState: Setting state for CABTestSystem to 3
I 2023.03.25 16:15:55.593476	[Game] ClientSystemsHub Shutdown: Calling shutdown for Telemetry
I 2023.03.25 16:15:55.681761	[Game] ClientSystemsHub SetState: Setting state for Telemetry to 3
I 2023.03.25 16:15:55.681776	[Game] ClientSystemsHub Shutdown: Calling shutdown for CFriends
I 2023.03.25 16:15:55.681788	[Game] ClientSystemsHub SetState: Setting state for CFriends to 3
I 2023.03.25 16:15:55.681792	[Game] ClientSystemsHub Shutdown: Calling shutdown for CRecentPlayers
I 2023.03.25 16:15:55.681795	[Game] ClientSystemsHub SetState: Setting state for CRecentPlayers to 3
I 2023.03.25 16:15:55.681798	[Game] ClientSystemsHub Shutdown: Calling shutdown for CPlatformServices
I 2023.03.25 16:15:55.681800	[Game] ClientSystemsHub SetState: Setting state for CPlatformServices to 3
I 2023.03.25 16:15:55.681803	[Game] ClientSystemsHub Shutdown: Calling shutdown for CVoice
I 2023.03.25 16:15:55.681808	[Game] ClientSystemsHub SetState: Setting state for CVoice to 3
I 2023.03.25 16:15:55.687900	[Game] ClientSystemsHub Shutdown: Calling shutdown for CPresence
I 2023.03.25 16:15:55.687941	[Game] ClientSystemsHub SetState: Setting state for CPresence to 3
I 2023.03.25 16:15:55.687951	[Game] ClientSystemsHub Shutdown: Calling shutdown for CAuthSession
I 2023.03.25 16:15:55.687966	[Game] ClientSystemsHub SetState: Setting state for CAuthSession to 3
I 2023.03.25 16:15:55.688169	[Interface.BgsLow] I 16:15:55.688132 [BGS] |event=Disconnected|method=OnDisconnectComplete|address=prod.actual.battle.net|port=1119|status=0 (C:\projects\fenris\shared\Contrib\bgs-sdk\6.1.0-pre-release1\src\low\core\connection_handler.cpp:245)
I 2023.03.25 16:15:55.688181	[BgsClient] BgsConnection: disconnected. | connection_index: 0 | connection_id: 2 | bgs_error_code: 0
I 2023.03.25 16:15:55.688318	[Online.Systems.CParty] OnFullyDisconnected | party_id: 73baf9f0-cb27-11ed-855e-57f1c7da1e23/southamerica-east | client_user_id: 0
I 2023.03.25 16:15:55.693884	[Game] ClientSystemsHub Shutdown: Calling shutdown for CUserProxy
I 2023.03.25 16:15:55.701159	[Game] ClientSystemsHub SetState: Setting state for CUserProxy to 3
I 2023.03.25 16:15:55.701181	[Game] ClientSystemsHub Shutdown: Calling shutdown for CUsers
I 2023.03.25 16:15:55.701185	[Game] ClientSystemsHub SetState: Setting state for CUsers to 3
I 2023.03.25 16:15:55.709789	[Online.Systems] Clearing systems
I 2023.03.25 16:15:55.717843	[Game] GameDisposeGames() Complete
I 2023.03.25 16:15:55.717855	[Game] Disposing input subsystem...
I 2023.03.25 16:15:55.718667	[Game] Unloading required definitions
I 2023.03.25 16:15:57.859199	[Game] ShellGfxDispose Start
I 2023.03.25 16:15:57.859212	[Game] SceneRemeshDisposeForShellGame Start
I 2023.03.25 16:15:57.859221	[Game] SceneRemeshDisposeForShellGame End
I 2023.03.25 16:16:02.831456	[Game] CutscenesGfxDispose
I 2023.03.25 16:16:02.831472	[Game] PortraitCaptureGfxDispose
I 2023.03.25 16:16:02.831480	[Game] VirtualTextureGfxDispose
I 2023.03.25 16:16:02.831484	[Game] LightGridsGfxDispose
I 2023.03.25 16:16:02.834690	[Game] DebugTextMarkerGfxDispose
I 2023.03.25 16:16:02.834711	[Game] RActorsGfxDispose
I 2023.03.25 16:16:02.834724	[Game] HeightFieldsGfxDispose
I 2023.03.25 16:16:02.836719	[Game] CScenesGfxDispose
I 2023.03.25 16:16:02.836739	[Game] ReflectionProbesGfxDispose
I 2023.03.25 16:16:02.838679	[Game] LightsGfxDispose
I 2023.03.25 16:16:02.847887	[Game] VolumetricCloudsGfxDispose
I 2023.03.25 16:16:02.848781	[Game] RWindow GfxDispose (Main)
I 2023.03.25 16:16:02.849063	[Game] RWindow GfxDispose (Shared Offscreen UI)
I 2023.03.25 16:16:02.849290	[Game] RWindow GfxDispose (Shared Offscreen UI)
I 2023.03.25 16:16:02.850423	[Game] ShellGfxDispose End
I 2023.03.25 16:16:02.858945	[Game] Disposing sound subsystem...
I 2023.03.25 16:16:02.879892	[Sigma] --- OS memory stats -----
I 2023.03.25 16:16:02.879966	[Sigma] Virtual Mem Total: 36782.69 Mb
I 2023.03.25 16:16:02.879974	[Sigma] Virtual Mem Used: 19032.86 Mb
I 2023.03.25 16:16:02.879980	[Sigma] Virtual Mem Used by Process: 4235.41 Mb
I 2023.03.25 16:16:02.879985	[Sigma] Phys Mem Total: 16302.69 Mb
I 2023.03.25 16:16:02.879990	[Sigma] Phys Mem Used: 11657.84 Mb
I 2023.03.25 16:16:02.879996	[Sigma] Phys Mem Used by Process: 4136.55 Mb
I 2023.03.25 16:16:02.880000	[Sigma] --- OS memory stats end-----
I 2023.03.25 16:16:02.881219	[Game] Disposing graphics subsystem...
I 2023.03.25 16:16:02.881235	[Game] GfxTopAccelerationStructureDispose...
I 2023.03.25 16:16:02.881242	[Game] GfxBottomAccelerationStructureDispose...
I 2023.03.25 16:16:02.881247	[Game] GfxStructuredBufferDispose...
I 2023.03.25 16:16:02.881278	[Game] GfxIBDispose...
I 2023.03.25 16:16:02.881315	[Game] GfxVBDispose...
I 2023.03.25 16:16:02.881335	[Game] sStandardVBFormatDispose...
I 2023.03.25 16:16:02.881451	[Game] GfxVBFormatDispose...
I 2023.03.25 16:16:02.883717	[Game] [Prism] Queues done.
I 2023.03.25 16:16:02.890951	[Game] [Prism] Upload stream done.
I 2023.03.25 16:16:02.892656	[Game] [Prism] Dispose dynamic buffers done.
I 2023.03.25 16:16:02.893880	[Game] [Prism] Dispose RT context done.
I 2023.03.25 16:16:02.944291	[Game] [Prism] gpuResourceAlloator done.
I 2023.03.25 16:16:02.991065	[Game] [Prism] DestroyQueue cleaned up.
I 2023.03.25 16:16:03.165579	[Game] [Prism] Device destroyed.
I 2023.03.25 16:16:03.166336	[Game] Graphics subsystem disposed.
I 2023.03.25 16:16:03.824889	[Game] SNOFilesDispose()
I 2023.03.25 16:16:03.824902	[Game] SNOFilesAsyncDispose()
I 2023.03.25 16:16:03.842533	[Game] SNOChunksDispose()
I 2023.03.25 16:16:03.842546	[Game] SNOElementsDispose()
I 2023.03.25 16:16:04.001963	[Game] Disposing ToolChannel for App
I 2023.03.25 16:16:04.006457	[Sigma] [bsSocket] [D:\Jenkins\ProductionAgent\static-workspace\cibuild-0\branches\0_8_1\code\Contrib\Contrib\bs\bsNetwork\src\bsConnectionNet.cpp:274]: 1 of 1 Network threads done
I 2023.03.25 16:16:04.015716	[Sigma] --- OS memory stats -----
I 2023.03.25 16:16:04.015731	[Sigma] Virtual Mem Total: 36782.69 Mb
I 2023.03.25 16:16:04.015735	[Sigma] Virtual Mem Used: 18375.49 Mb
I 2023.03.25 16:16:04.015738	[Sigma] Virtual Mem Used by Process: 3666.45 Mb
I 2023.03.25 16:16:04.015741	[Sigma] Phys Mem Total: 16302.69 Mb
I 2023.03.25 16:16:04.015743	[Sigma] Phys Mem Used: 11137.81 Mb
I 2023.03.25 16:16:04.015746	[Sigma] Phys Mem Used by Process: 3638.33 Mb
I 2023.03.25 16:16:04.015748	[Sigma] --- OS memory stats end-----

Ok, just wait 10 minutes. Game loaded, show disconnect dialog, don’t doing anything, just still wait and game connected :slight_smile:

Same happened to me this Sunday AM (8AM EAST), after 2 days of good performance. Menu appears but nothing clickable, and my character name is not there.

Waited 5 minutes and the character name finally loaded. I got into the game, but the graphics performance is terrible and my mouse won’t click (keyboard input works).

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.