So, for 5 days now I haven’t been able to play D4, every time I log in to the game from my PC or PS5, I get this Warning! error, There was a problem reaching the game network, Check your network settings. (Code 397006). I did everything, reinstal the game, reinstal Bnet, reboot my network, and took away my firewall, nothing worked. All my other online games connect to their sever, its just D4 that dose not work.
After SEVERAL times for doing all the troubleshooting recomended from the GMs they sended me here to the forum to find a solutin.
Now I am asking am I crazy, is this from my end or what?
Can anyone help, please!
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A lot of the us forums suggest that this is a common problem and that installing a vpn such as proton (free) and choosing a random us server cured their problem immediately. Good luck and post if it worked so others can see. Not sure if you can do this on ps5 but for pc it should be easy
I have similar problem, last week all was fine loging in no issue at all, i took 2 days break and when i tried to login i get that error 397006…
Have no idea what happen, all other games works perfectly exept D4, i wonder if anyone get fix to this problem?
I am running it on PC not sure if this differ from PS5.
What i did:
I made full pc recovery.
Reinstalled the game.
Upp to date gpu driver
Upp to date all other drivers and windows.
Talked to my cable provider and all works as it should they say.
Made access to Diablo4 in firewall.
Did i missed something or something i should do?
Any help is appreciated, as Blizz support dose not seem to help a lot in that matter, they send me here to seek help.
Using VPN will solve the problem but the internet keep lagging and disconnecting, so this is not an option for me as of now.
I hava same proplem.
I have the exact same problem and tried everything…
I have the same problem, been playing alot the last month and 1,5 weeks ago i started getting this error!
“I’m experiencing the same issue, which began this week. Everything was working fine until five days ago when I installed the latest Windows update, and that’s when the problems started. I’ve tried several solutions, but none have resolved the issue. Everything else is functioning normally, so the problem doesn’t seem to be related to my internet provider—it’s something else. I’m not sure how to fix it.”