Companion bug on console (Xbox Series X)

Hello!

I haven’t found any fix on this matter so sorry if I am posting yet a nother topic like this.
I have a problem, where my werewolf companions gets stuck under tha map and don’t attack. I see this issue have been poster first in 2023, now it is 2024, has there been any updates? As in how to fix this, by reinstalling for example or something?
Thank you for the answers.

P.S.: It is not me that has this problem, but my boyfriend. need help, cuz he can’t play like this, all of his build is around his companions, if companions don’t attack, then he has technically 0 dmg. Please Help!

Chikyo

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