Consistent lag in Diablo 4

Game is unplayable atm…

3 Likes

i can confirm @SleepyShaman. Totally unplayable because of consistent lag.
Died multiple times in NM Dungeon because my char can`t move, no skills are usable…stuttering…freeze…you are dead. Thanks for the Repaircosts.
I use LAN with 1G Downrate, checked my network and everything is ok.
So Blizzard: FIX YOUR SERVERS !

I did a WinMTR check on IP 35.240.124.178 (Blizzard EU)
As you can see below theres a significant packet loss of 45% to IP 145.254.2.215

Here are my WinMTR results:

Host % Sent Recv Best Avrg Wrst Last
myrouter.doesntmatter 0 92 92 0 0 3 0
ip9234fcfe.dynamic.kabel-deutschland 0 92 92 8 11 46 10
ip5886bafe.dynamic.kabel-deutschland 0 92 92 6 11 18 8
83-169-135-25.static.superkabel 0 92 92 10 14 175 13
145.254.3.74 2 88 87 11 14 22 15
145.254.2.215 45 34 19 11 14 22 14
72.14.216.250 0 92 92 10 14 21 11
No response from host 100 19 0 0 0 0 0
No response from host 100 19 0 0 0 0 0
5 Likes

Same here. In other online games no issues but here lag every minute. I really hope Blizzard can fix this. Even on personal dungeons I have problems…

2 Likes

PVP is a no go with this lag, I can see others spamming spells 10 m from where I’m standing and then dead. It was not this bad a couple of days ago.

1 Like

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 1 330 329 0 11 199 1
142-254-183-057.inf.spectrum- 1 326 324 8 27 214 9
lag-63.chwocadq02h.netops.charter - 1 322 319 10 29 215 14
lag-20.mcr12chwocadq.netops.charter - 1 326 324 7 26 213 10
lag-30.chwocadq02r.netops.charter - 1 322 319 9 30 217 24
lag-24.tustcaft01r.netops.charter - 2 319 315 11 29 373 15
lag-16.tustca4200w-bcr00.netops.charter
  • 1 | 322 | 319 | 11 | 30 | 216 | 23 |
    | 72.14.197.58 - 1 | 322 | 319 | 11 | 29 | 215 | 22 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    | No response from host - 100 | 68 | 0 | 0 | 0 | 0 | 0 |
    |____________|||||||
1 Like

I was fine in early access. now borderline unplayable. might try for a refund.

3 Likes

Hello Guys and good morning from germany !

I have a temporary workaroung wich fixes the lags for me.
It seems to be that the problem isn`t on blizz side.

As you can see in my winmtr log i have packetloss @145.254.2.215 wich is a Vodafone/Arcor router.

This is a serious problem because i can`t change the routings from my fritzbox router by myself and my internetprovider will not do.

So for me… i`m using a VPN instead. This prevents the faulty routing from VF.
I use Cybergho*** for this, because they have special VPN servers for gaming with around 20ms ping and go. (This is not for Downloading huge files but for low pings)
With this workaround i have zero packetloss.

Host % Sent Recv Best Avrg Wrst Last
10.not.for.pub 0 186 186 17 20 28 23
unn-84-17-49-252.cdn77 0 186 186 17 20 28 23
vl211.fra-itx7-core-1.cdn77 0 186 186 17 21 28 23
ae41-449.fra10.core-backbone 0 186 186 17 21 29 19
72.14.209.160 0 186 186 19 23 41 25
No response from host 100 38 0 0 0 0 0

No more lags (ok in town direct after porting, but thats an other problem).

This is for is easy to use for PC. If youre using a XBOX as i also do i`m testing to change the
DNS settings to a SmartDNS. Yesterday this also fixes my lags, but i need more time for testing this. Another option can be to route the complete traffic from your home via VPN, not very handy to setup but i might work.

Feel free to check this.

Best regards,
DaKeeper

2 Likes

guys,the only solution i found that worked for me is using the program called EXITLAG .it is not free,but at least you can play with it without laggs.search in google.i am so glad i found a way to play this shit.Please upvote

I can definily say that actually your servers and not my connection. I’m on ethernet cable with fiber ( 990 Dowload for 450 uppload.)

My hardware configuration isn’t the problème : Diablo ultra have 145 FPS, low have 244.

At the same time, i have 21Ms on league of legend and 248Ms on Diablo IV.

So yup : Fix your game pls.

3 Likes

This trash is unplayable. Blizzard, check the views on this thread and stop blaming the players. Fix the dXXm game

6 Likes

Listen Blizzard -

FIX
YOUR
SERVERS
ALREADY

T H A N K Y O U.

It cannot be, it simply CAN NOT BE that a MULTI BILLION (!!!) DOLLAR COMPANY is unable to fix these problems within a few days time!

This is a problem which should be fixed within 1 to 2 days AT THE MOST.

And more important:

STOP
BLAMING
US

It is one hundred percent a failure from your side, not ours.

Meanwhile I had tested all the IP Adresses with WinMTR that Diablo IV or the Battle.net app connect to, and it’s always the same issue. My connection to the router is perfect. The connection from my router to my ISP is perfect. The ISP - Backbone connection is perfect.

And then there suddenly is 100% packet loss with “no response from host”. And this is Blizzard’s responsibility. Not ours.

You ask ONE HUNDRED DOLLARS for a complete version of this game, which is ridiculous already, and I paid you the full $100 for this game. Yet, Blizzard is unable to provide stable and sufficiently dimensioned Servers and networking hardware.

Additionally Blizzard doesn’t have the backbone to admit their fault and promise a solution, but simply remains silent and blames us gamers.

I know what will happen. At some time, you will fix your mistakes in silent, just because you are too arrogant to admit a fault.

Can you imagine… It’s getting ridiculous.

This topic has NOT been solved. It has NOT! Fix this now.

9 Likes

Unacceptable. Game worked fine days ago and since has become unplayable at all. $100 version of the full game. All my connections and internet stability is fine. I have a $3k Set up and it still cannot run without huge latency hits and Audio drops as well as FPS running at a very low rate. Please someone, any issue fixes or resolutions please let me know, was very eager for this release and have not had a fair chance at playing yet. If fixes aren’t possible going to have to get a refund :frowning:

3 Likes

I am also having the same issue. I paid 100 and I should not be having this issue. Then to blame “our” connection. If you see a lot of complaints, then it is not us. maybe put up more servers or fix it. Warzone runs better on my pc at max settings.

3 Likes

Game is unplayable in peak times, 5pm -8pm

I live in Australia

3 friends experience same issues. Lag is too much. 30 seconds standing in same spot then get dc or die to 1 enemy

Off peak times game is fine.

Other games work fine during this time.

Starting to get anoyed considering refund

2 Likes

Same here, high ping issues started a few days ago, ping is usually 200ms, but now it goes from 350ms to 2800ms. Blizzard PLEASE can we get a response to this thread to show you are actually doing something about it.

Location: Cape Town, South Africa

1 Like

this is plain BullSH*t, the game is unplayable (from Singapore). start at around 80ms, and the moment you click it spikes to 300-500. And you expect us to do Helltide? what nonsense. Add more servers!

2 Likes

How can server instability be getting worse every week? Like the game is unplayable now with all the lagging and rubber banding. Can you guys please address the issue?

1 Like

Game is unplayable at this point, will ask for a refund

2 Likes

germany here on EU server. this topic is NOT SOLVED!!!

100€ is considerable. the game is fun so far, but why do i have to have random ppl running in “my” game? why am i forced into a “multiplayer”?
i am experiancing more and more extreme lag spikes and am affraid to even leave town, because i just die without even seeing what killed me. even in town i have moments where i run through almost all of the town and get rubberbanded back to the other side.
the previous diablo games were a “co op” game at best. why am i forced to “multiplayer” now? WHY even? why for christ sake do i have to live with random ppl running around in “my” game? is there ANY logic behind that?
on the product page blizzard defines the genre as “Action RPG” not “MMO”.
i want to play this game with the ppl i WANT to play with. if i want an MMO, i will buy an mmo.
do not know, if this setup is more “beneficial” from a performance point of view; to have one “world” and multiple persons connect to that, or to have separate own “instances”.
i would imagine, that it does not help, that my pc has to “work” with the connection information (positioning, actions, visuals of their spells) from ppl not specifically in my party.

also even if my setup might not be optimal and i do experiance a small lag here and there on other games/providers, i do not even have remotely this high amount problems with them as with diablo 4.

please fix your servers or whatever is causing this.
AND please give us an option to exclude random ppl from our game.

why for christ sake is internetconnection even an issue on an “action RPG” with co op option?
fine, maybe force an inet connection to prevent cheating/manipulation (a small % of package loss here and there should not be a problem there), but keep the MMO-sh** out of it. i would imagine that this is the issue.

4 Likes

What’s the advice for people who’re not playing on a computer who’re expereicing this? I play on Xbox series x not much I can do with troubleshooting that it has.