Hello all.
This just happen to me, was playing my sorc and after teleporting to Tarsarak I got a crash to desktop with a crash report. After that I cannot play with my sorc. I launch the game, I select the sorc and auto get booted to desktop without errors.
I can play all my other characters, my rogue is OK, my Spiritborn is OK, my Necro is OK but when I try to play my sorc I always crash to desktop without any error.
Already opened a ticket (US104820075) and the GM asked me to change difficulty to normal, disable crossplay and test again but the issue continues.
Has anyone got this issue?
EDIT 1
I have a update on this,
made a new Necro and did the 1st seasonal quest, after porting to Tarsarak the game crashed and that char is no longer playable as the game crashes to desktop after login.
Tested on a eternal char and the same happened.
EDIT 2
Ok, after more troubleshoot on this I got to see the event viewer errors and they all pointed to a Nvidia graphics driver error.
The error in question was:
AppName Diablo IV.exe
AppVersion 2.2.1.64996
AppTimeStamp 68267b9c
ModuleName nvwgf2umx.dll
ModuleVersion 32.0.15.7652
ModuleTimeStamp 6824e711
ExceptionCode c0000409
FaultingOffset 0000000000effd65
ProcessId 0x11e0
ProcessCreationTime 0x1dbca3ff6a84337
AppPath E:\Blizzard Games\Diablo IV\Diablo IV.exe
ModulePath C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_2c61c4d89b199ea8\nvwgf2umx.dll
IntegratorReportId 45e5344d-f4e6-4557-861c-d5b24b79abd4
PackageFullName
PackageRelativeAppId
I reinstalled the game and graphic drivers (with DDU) and that solved my issue.
Just to reiterate, this issue was only present when porting to Tarsarak, I could port to all other cities, and after that I the game always crashed to desktop.
Thanks.