Hi, for a few weeks the game has been “freezing” almost every game. It seems to happen more frequently when opening the inventory with “C”.
Season two, compared to season 1, presents obvious slowdowns when entering the city, or when facing bosses, perhaps due to the number of other players nearby?
Recently, in addition to your updates (1.2.1 Build #46666 - 31/10/2023), those of the NVIDIA video card and WINDOWS 11 23H2 were also released, but things have not improved, on the contrary, they seem to have gotten worse.
The game “Freezes” and does not crash. We need to kill the process.
Looking at the Windows events, in System in correspondence with these problems there is always a Warning “Disk 1 was removed unexpectedly.”
I don’t have disk 1 but only one disk 0 (SAMSUNG M2 SSD) with two partitions. And everything works fine, only Diablo is giving problems.
I have no other errors in the event log and in season 1, I think it only happened once that it completely crashed. While Now it happens every time I play.
I read in gaming groups in Italy that the problem happens to many.
I am a computer technician, I would like to help you find and solve the problem. What else can I send you? Are there other channels for these reports?
Thank you
Windows 11 23H2 22631.2506
NVIDIA GeForce RTX 2080 with Max-Q Design - Driver 31.0.15.4601
Language: Italian (Regional Setting: Italian)
System Manufacturer: ASUSTeK COMPUTER INC.
System Model: Zephyrus S GX701GX_GX701GX
BIOS: GX701GX.310 (type: UEFI)
Processor: Intel(R) Core™ i7-8750H CPU @ 2.20GHz (12 CPUs), ~2.2GHz
Memory: 16384MB RAM
DirectX Version: DirectX 12
Microsoft Graphics Hybrid: Supported
DirectX Database Version: 1.4.7
DxDiag Version: 10.00.22621.0001 64bit Unicode