Hello,
I have a problem with the game Diablo 4. On the release day, I purchased the standard version of the game. Today, I bought a Diablo 4 Ultimate key from the Microsoft Store for Xbox Series X. I have proof of key redemption on the Microsoft website.
Unfortunately, I am unable to install the Ultimate version on my Xbox. I do not have any additional DLCs or extra content. I can send all proof of purchase for the Ultimate version via email. There is no option to download Diablo 4 Ultimate from the official Xbox Store.
Please provide urgent assistance with this issue.
I do not speak English, and I am writing this using Google Translate. I apologize.