the game starts, but stops (at the picture of the doors) showing it is not able to connect with error 1016, in log (fenrisdebug) file I found this.
|I 2025.04.30 18:58:49.234479 2378|[Game] bgs Connecting to prod.actual.battle.net:1119|
|I 2025.04.30 18:59:11.264864 3771|[Sigma] [bsSocket] [:0]: Closing socket due to error 10054 in read.|
|I 2025.04.30 18:59:11.271906 3772|[Interface.BgsLow] I 18:59:11.271897 [BGS] |event=Disconnected|method=OnDisconnectComplete|address=prod.actual…net|port=1119|status=1016 (…245)|
|W 2025.04.30 18:59:11.271914 3772|[BgsClient] BgsConnection: connection failed. | connection_index: 0 | connection_id: 1 | bgs_error_code: 1016|
|I 2025.04.30 18:59:11.271919 3772|[Online.Systems.CAuthSession] OnConnectComplete | client_user_id: 0 | error_code: [symbol not found] (1016) | bgs_connection_id: 1|
|I 2025.04.30 18:59:11.272061 3772|[Game] ---------------- UIModalNotificationManager::ShowModal 0: No se ha podido conectar con Battle.net. Comprueba tus ajustes de red. (código 1016)|