Hi all, I saw many people were having ‘audio cutting out’ in Diablo 4, like I did with my JBL LIVE660NC headset. But I found the issue was not with Diablo only, it was a general Windows 10 issue. I found this solution on a Microsoft forum by [DriRSantos] that worked for me; nothing else worked! I hope this helps some of you also.
"[DriRSantos](answers microsoft com)
Replied on December 3, 2020Report abuse
I have the same issue on a Dell Inspiron 7460. It started after the last Windows 10 update in November, Windows 10 version 20H2. And my headphones are Sony WH-1000XM4.
The headphones always worked very well, now it stuttering and don’t stop, becoming terrible to listen to anything.
The suggestions made here did not work.
I found a solution on the web, if you would like to try, but this fix disable the option to use the headphones as headset:
"Press the Windows key and start typing “control panel” to find the icon to open the Control Panel. (As of the time of writing, Windows 10 does not have a way to change this setting via the new ‘Settings’ interface.)
- Find ‘Devices and Printers’ and double-click it.
- Find your paired headphones. The icon may not look like your headphones, but hopefully you should be able to find it.
- Right-click the icon and select ‘Properties’.
- Select the ‘Services’ tab at the top.
- Under ‘Bluetooth Services’, if ‘Hands-free Telephony’ is checked, uncheck it.
- Click OK.
The audio may cut out as it saves the new settings (you may need to adjust your volumes in the Volume Mixer)"
For me is working fine after I made this change. Hope you find a solution."
Game on!