Free Trial Max Level Reached

Technical Support
1

I have purchased the game some seasons ago. Plus I have purchased the expansion for the next season. Today I tried to log in and play. Steam downloaded some update. After that, when I press “Start Game” button in the character selection menu, I have a blocking pop-up. It says “Free Trial Max Level Reached”. Thank you for playing. And invites me to purchase the game. AGAIN :D. Please, look into this. Yesterday everything worked fine

76 Likes
2

Hi,
I have the same issue. Everything worked a few days ago, but after a recent small update, I’m not able to play any characters with a level higher than 20.

9 Likes
3

Hi, I have the exact same problem. I was playing just fine, got kicked out of the game and did the small update and now this…

8 Likes
4

Friend, I have the same problem! I bought the game on Steam, bought seasons and now I can’t even log into my character!

6 Likes
5

Hi, same issue for me :frowning:

5 Likes
6

Same issue here, small update, 1.2gb, and now free trial.

4 Likes
7
10 Likes
8

I have the same problem! I bought the game on Steam and now I can’t log into my characters, anyone found a solution?

5 Likes
9

same problem here… have blizzard confirm a problem yet ?

5 Likes
10

same problem, have steam version of game and have bought pre-order of VoH

6 Likes
11

Same issue. Played earlier today without issue, now wants me to purchase again.

7 Likes
12

Hi, I have the same issue.

6 Likes
13

Same problem, have purchased steam version. After last patch the game is displaying weird message “Free trial max level reached” and is asking to buy the game again.

6 Likes
14

I have the same problem.

6 Likes
15

I have the same issue. Steam user.

7 Likes
16

same issue here hopefully they notice it soon

4 Likes
17

Same issue to me. Fix that please.

4 Likes
18

Same issue
Just a great update))

4 Likes
19

Just after the update the game starts saying I don’t have the game purchased and I completed the free trial. I play on Steam, someone solve it? Ty

5 Likes
20

WTF !!! DO YOU WANT ME TO BUY THE GAME A SECOND TIME?? You don’t have enough money from selling horses?? Now I have to buy a new game every season???

9 Likes