Since the expansion was released I keep have an issue where when I teleport to town or exit dungeon at least half of the times the screen get black and I can’t do anything but restart the game.
This makes the game impossible to play, I join a party and when we need to teleport i exit the game and lose the party. I can’t level in the pit, I can’t do rotas, it’s getting ridiculous.
I have updated ALL the drivers, re-installed the game. this only happens to Diablo 4.
Also, I am playing on a desktop computer connected via cable.
And I also repair the game via the bnet client.
Please don’t give me the same copy paste answer i saw in other posts.
It is really frustrating that I see that a lot of people are having the same issue, but there is no serious reply from Blizzard.
Do you use a controller? And does it keep happening if you disconnect it?
I play on PC with mouse and keyboard. there is no controller connected.
Change croma effects line from 0 to 1 is in the config file.
- Open File Explorer on your PC.
- Go to the Documents folder.
- Then open the Diablo IV folder
- Right-click on LocalPrefs.txt and select Edit to open it in a text editor.
- Press Ctrl + F to find DisableChromaEffects in the file.
- Change the value of DisableChromaEffects to 1 from 0. It will be like this:
7.DisableChromaEffects “1”* - Press Ctrl + S to save the file, then close the text editor.
I will give this a try and come back to say how it went. thank you.
Unfortunately that didn’t work. After playing for around 20 minutes, i did a pit and when i teleported out same thing happened again.
Black screen, I can see my life and mana but cannot interract with the game at all.
apart from exiting the game and restarting, there is nothing that I can do.
I tool a screenshot but it is not possible to upload.
not sure what to do.
Is acceleration disabled in the battle.net settings? How long hast thou done disk fragmentation or optimization?
I have this problem too. I tried everything. Do you use an AMD card?