I logged in after a while (last played season of the construct, finished premium season pass then) yesterday and saw, that while the character selection screen showed my characters fully decked out in their respective seasonal cosmetics, when I logged in, none of them were there. Wardrobes contain only the basic free cosmetics from that season and all payed for cosmetics are gone. I read on several platforms, that this is a known issue and that apparently there is no response - neither via tickets nor official statements - about the issue getting fixed, so I was wondering if anyone has found some sort of workaround for that issue?
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it hasn’t happened to me, which is a relief.
hope a solution comes quickly.