Hi all,
Thanks for the reports, we’re aware and investigating!
That said, at least some reports appear to be confusion and please keep in mind that:
- You need to purchase the expansion on each platform you want to be able to play on
- Some players have bought only the Standard → Ultimate edition upgrade, without actually owning the Standard edition first.
- In some cases players are simply missing a DLC license download, please double check!
If none of this applies to you, just hang tight as we continue to look into this, thanks!