High latency EU tracert attached

[Altmer-2109]

Hello, I experience terrible lags and freezes playing Diablo 4. Latency sometimes spikes to 1000-2000. It’s impossible to enjoy gameplay.
Other internet clients work fine.

Here are my current remote IPs used by running Diablo4:
35.246.237.245 port 6114
37.244.16.136 port 1119
34.159.239.217 port 28890

I run tracert for all the above IPs:

Tracing route to 245.237.246.35.bc.googleusercontent.com [35.246.237.245]
over a maximum of 15 hops:

  1     3 ms     5 ms     2 ms  192.168.100.1 
  2     5 ms     4 ms     4 ms  100.99.0.1 
  3     5 ms     4 ms     5 ms  100.127.255.2 
  4     5 ms     5 ms     4 ms  host-213-157-192-133.customer.magticom.ge [213.157.192.133] 
  5     5 ms     4 ms     6 ms  host-213-157-192-53.customer.magticom.ge [213.157.192.53] 
  6    31 ms    30 ms    30 ms  84.44.20.157 
  7    30 ms    29 ms    30 ms  ae4-17-ucr1.tuz.cw.net [195.2.23.129] 
  8    45 ms    43 ms    44 ms  ae5-xcr1.sof.cw.net [195.2.27.149] 
  9    45 ms    44 ms    44 ms  209.85.168.146 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.

Trace complete.

Tracing route to 37.244.16.136 over a maximum of 20 hops

  1     3 ms     2 ms     6 ms  192.168.100.1 
  2     7 ms     5 ms     4 ms  100.99.0.1 
  3     5 ms     5 ms     5 ms  100.127.255.2 
  4     5 ms     4 ms     4 ms  host-213-157-192-125.customer.magticom.ge [213.157.192.125] 
  5     6 ms     4 ms     4 ms  host-213-157-192-49.customer.magticom.ge [213.157.192.49] 
  6    43 ms    30 ms    33 ms  84.44.20.157 
  7    30 ms    29 ms    30 ms  ae4-17-ucr1.tuz.cw.net [195.2.23.129] 
  8    70 ms    69 ms    74 ms  ae21-xcr1.mld.cw.net [195.2.21.190] 
  9    70 ms    80 ms    70 ms  ae11-tcr1.fis.cw.net [195.2.29.253] 
 10    70 ms    70 ms    70 ms  ae1-xcr1.fix.cw.net [195.2.30.106] 
 11    71 ms    70 ms    70 ms  pr01.eqfr5.blizzardonline.net [80.81.195.26] 
 12    79 ms    76 ms    76 ms  ae1-br01-eqfr5.as57976.net [137.221.80.33] 
 13    78 ms   123 ms    76 ms  et-0-0-2-br01-eqam1.as57976.net [137.221.65.29] 
 14    77 ms    84 ms    76 ms  xe-0-0-1-br01-cthz1.blizzardonline.net [137.221.65.157] 
 15    75 ms    75 ms    76 ms  bond0-vs01-eqam1.as57976.net [137.221.78.57] 
 16    75 ms    75 ms    75 ms  137.221.66.43 
 17    76 ms    75 ms    75 ms  10.105.1.213 
 18    75 ms    75 ms    75 ms  37.244.16.136 

Trace complete.

Tracing route to 217.239.159.34.bc.googleusercontent.com [34.159.239.217]
over a maximum of 15 hops:

  1     2 ms     2 ms     4 ms  192.168.100.1 
  2     5 ms     4 ms     4 ms  100.99.0.1 
  3     5 ms     4 ms     7 ms  100.127.255.2 
  4     4 ms     4 ms     6 ms  host-213-157-192-133.customer.magticom.ge [213.157.192.133] 
  5     5 ms     4 ms     4 ms  host-213-157-192-53.customer.magticom.ge [213.157.192.53] 
  6    31 ms    33 ms    29 ms  84.44.20.157 
  7    30 ms    29 ms    29 ms  ae4-17-ucr1.tuz.cw.net [195.2.23.129] 
  8    43 ms    44 ms    44 ms  ae5-xcr1.sof.cw.net [195.2.27.149] 
  9    44 ms    44 ms    44 ms  google-gw.sof.cw.net [195.2.14.106] 
 10     *        *        *     Request timed out.
 11     *        *        *     Request timed out.
 12     *        *        *     Request timed out.
 13     *        *        *     Request timed out.
 14     *        *        *     Request timed out.
 15     *        *        *     Request timed out.

Trace complete.

[Omega-25316]

My logs on the EU server were much of the same regarding tracing… instead i pulled the info from the games directory instead as logs are dumped there “_FenrisDebug-7” for example was the last log my client made, it contains a timestamp and has many UI issues/bugs/debugs mostly, but also mentions the constant disconnects i received which are given in reasons that have a numbered range, but nowhere does it state what those numbers actually refer too.

However what i can say is… prodactualbattle*net|port=1119 is what caused 99% of my issues, since i switched over to the US server through a VPN i have had not a single issue and everything runs as it should… till then i would use a US server is my only suggestion as i know how frustrating it can be.