Issue with Seasonal Resplendent Cache – No Items Received

I’m having an issue with the seasonal Resplendent Cache in Diablo IV. After opening the cache, I didn’t receive any items—no Resplendent Fragment or any other rewards. I tried closing and reopening the game, but the items still haven’t appeared in my inventory or stash.

Could you please help me recover the missing rewards?

Thank you in advance.

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