Lost items - Xbox

Hi everyone,

Last night, with the help of two clan members, I finally crafted both a Harlequin Crest and Tyrael’s Might. After spending a lot of materials, I also managed to get 12 Resolve stacks on my gear.

Everything was there when I logged out around 22:15.

Today, I logged back in at 20:00, and both items are completely gone from my character and inventory.

I’m really confused about how this could happen. Has anyone experienced something similar before? Is there a way to recover these items, or can Blizzard restore them?

I invested a huge amount of time and materials into obtaining and crafting them, so losing them like this is extremely frustrating.

Any help or advice would be greatly appreciated.

Thank you!