Lost my Xbox saves and progress now its on game pass with battle net account

i have come to play diablo 4 on my Xbox, to my amazement my saves and progress of my characters i had on the Xbox console before it went onto game pass have been deleted.
I now have to start all again from scratch with the renown and when i purchased the game i bought the ultimate edition , now with it going to game pass i have lost everything what a joke blizzard is all money making tits.
things like this should never happen.
comment if this has happened to your Xbox saves now its come to game pass.

This couldn’t happen, as all your character and progress data is accordingly stored on Blizzard’s servers.

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It isnt possible. The data is saved on blizzard servers .