Ormus quest/infernal compass

Hello. I’ve been playing hc for a few days now. I created my first character. I completed the plot of the expansion. The quest line with Ormus started. I didn’t finish it when my character died. The new character was already without a campaign. And now two questions. Do I have to complete the expansion again to get the skin set? And because I didn’t complete this quest on a new character, doesn’t the infernal compass drop for me (over 20h, t2, and literally 2 dropped. And I do different activities)