Persistent Fenris Error

Still getting Fenris Error on my desktop (Ryzen 7600 + Radeon 6800 + 32GB RAM) after trying:
-verified download / redownloaded the game
-disabling all overclocking
-deleting dstorage.dll
-setting GPU to “0” or “1” in steam
-installed Win10 and tried on that fresh install
-tried on Laptop (7940HS+RTX4060)

Fenris Error Output:

I 2024.06.07 16:16:13.743036 0 [Game] SNOFilesInitialize(‘Data’, PC, enUS, enUS (Speech), enUS (Text)
I 2024.06.07 16:16:13.766190 0 [Game] SNOFileLoadTextFile: ‘Data\Locale\enUS\declension.txt’
I 2024.06.07 16:16:13.766200 0 [Game] No TACT path found for ‘Data\Locale\enUS\declension.txt’
I 2024.06.07 16:16:13.766203 0 [Game] SNOFilesAsyncInitialize()
I 2024.06.07 16:16:13.766265 0 [Sigma] — OS memory stats -----
I 2024.06.07 16:16:13.766269 0 [Sigma] Virtual Mem Total: 48277.84 MB
I 2024.06.07 16:16:13.766271 0 [Sigma] Virtual Mem Used: 13319.84 MB
I 2024.06.07 16:16:13.766273 0 [Sigma] Virtual Mem Used by Process: 210.79 MB
I 2024.06.07 16:16:13.766274 0 [Sigma] Phys Mem Total: 31893.84 MB
I 2024.06.07 16:16:13.766276 0 [Sigma] Phys Mem Used: 9625.44 MB
I 2024.06.07 16:16:13.766277 0 [Sigma] Phys Mem Used by Process: 290.36 MB
I 2024.06.07 16:16:13.766278 0 [Sigma] — OS memory stats end-----
I 2024.06.07 16:16:13.766280 0 [Game] Free CPU cache 1638MB / 1638MB (0MB used) (0MB can be purged)
I 2024.06.07 16:16:13.766282 0 [Game] Free GPU payload cache 18841MB / 18841MB (0MB used) (0MB can be purged)
I 2024.06.07 16:16:13.769029 0 [Game] Found 18305 duplicated asset payloads in the TOC!
I 2024.06.07 16:16:13.769411 0 [Game] Found 6125 duplicated asset child files in the TOC!
I 2024.06.07 16:16:13.769747 0 [Game] Found 310 replaced assets in the TOC!
W 2024.06.07 16:16:13.809253 0 [Game] TOC SNO groups mismatch (expected 160, actual 152)
I 2024.06.07 16:16:13.809262 0 [Game] Found 439987 assets in the TOC!
I 2024.06.07 16:16:13.988220 0 [Game] No TACT path found for ‘DependencyTable.dat’
I 2024.06.07 16:16:13.988227 0 [Game] Failed to load dependency table file
E 2024.06.07 16:16:13.993692 0 [Game] File Misc\PreloadHelpers.dat doesn’t have the right signature
I 2024.06.07 16:16:13.995751 0 [Game] SNOPreload::InitializeForApp submit required SNOs in 7511us
E 2024.06.07 16:16:14.109079 0 [Crash] Thread ‘SNOFilesAsyncLoad’ handling fatal error
E 2024.06.07 16:16:14.110973 0 [Crash] UnhandledExceptionFilter
E 2024.06.07 16:16:14.111109 0 [Crash] Crashed thread: ‘SNOFilesAsyncLoad’ (0x3fa4)
I 2024.06.07 16:16:14.111183 0 [Sigma] — OS memory stats -----
I 2024.06.07 16:16:14.111249 0 [Sigma] Virtual Mem Total: 48277.84 MB
I 2024.06.07 16:16:14.111311 0 [Sigma] Virtual Mem Used: 13410.78 MB
I 2024.06.07 16:16:14.111373 0 [Sigma] Virtual Mem Used by Process: 300.37 MB
I 2024.06.07 16:16:14.111436 0 [Sigma] Phys Mem Total: 31893.84 MB
I 2024.06.07 16:16:14.111496 0 [Sigma] Phys Mem Used: 9718.50 MB
I 2024.06.07 16:16:14.111555 0 [Sigma] Phys Mem Used by Process: 379.03 MB
I 2024.06.07 16:16:14.111613 0 [Sigma] — OS memory stats end-----
I 2024.06.07 16:16:14.111687 0 [Sigma] Opening dump file
I 2024.06.07 16:16:14.111828 0 [Sigma] Dump file opened
I 2024.06.07 16:16:14.111911 0 [Sigma] Starting dump
I 2024.06.07 16:16:14.215767 0 [Sigma] Created dump after 1 attempts
I 2024.06.07 16:16:14.215936 0 [Sigma] Saved dump file to ‘E:\SteamLibrary\steamapps\common\Diablo IV\Fenris-0.dmp’

I am having the exact same issues…

I have the same issue.
Thread ‘SNOFilesAsyncLoad’ handling fatal error

Started after patching to 1.4.2 yesterday.

same thing, they should fix this !

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.