I bought the Vessel of Hatred DLC Ultimate Pack from my Play Station 5. I have the game on PS, Xbox, and PC (by Steam), and when I did the order the Spiritborn was there as a future option, and the 3.000 platinum, cosmetic items, do not show on my other platforms. I had a problem with the payment method on my account and when I solved the problem, nothing was there, only the option to create my new character.
If you are not able to fix this then I would request a full refund, as I am not able to access the DLC. I really would like to play the DLC, so please fix it.
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