I have purchased 3 times by mistake (when I only wanted to do it once) Diablo® IV: Lord of Hatred™ - Standard Edition as a gift and I cannot refund it.
Sorry to hear! Luckily, there are a few ways to go about this!
The Refund Policy support article can be found linked below. I’d advise reading it in full beyond my excerpt below to ensure you know what you would be eligible for before using any sort of refund service or claim.
Blizzard Refund Policy
We’ve posted this policy to make our refund philosophy clear around purchases made from Blizzard on Battle.net. This document is part of our official Terms of Sale.
[…]
How to Request a Refund
You can request a refund using our support site and selecting the relevant game or order. We can only provide refunds for purchases made on our own platform. This includes purchases made through the Blizzard Shop, the Battle.net App, or within one of our games.
We will typically refund purchases to the method of payment used for the original transaction. In some cases, such as those where the original payment method cannot be refunded, we may provide the refund in the form of Battle.net Balance.
If the automated service doesn’t address your needs, our support team is available to help.
Refund Guidelines
Games and Expansions
We refund paid games or expansions within 14 days of purchase, as long as you haven’t played for more than two hours.
Examples include:
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- Diablo IV
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https://www.blizzard.com/en-sg/legal/58e4a812-afd0-4d47-b34d-d4fdf99e41cb/blizzard-refund-policy
The article includes links to the relevant support pages and their tools. Furthermore, as the text states and includes you can submit a ticket if the automated services aren’t enough.
Best of luck!
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