I salvaged over 10 Royal Gems and when I went back to craft I had 0 royal gems to craft or grand gems in the crafting menu. They all just disappeared this happened when I salvaged all and salvaged individually one at a time. 2 hours of grinding wasted!
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Same. I salvaged 8 royal topaz, when the inventory showed there were 3 already, which should have yielded a grand Topaz and 1 spare royal Topaz. After salvaging them, there were suddenly zero grand and zero royal topaz. I tried salvaging a grand diamond to see what would happen, and it resulted in neither a grand diamond or even a royal diamond in the inventory.
Salvaging gems results in them not only disappearing but reducing collectively all the gems in the inventory
I’ve found an association. For unknown reasons, all the number of gems in inventory are exactly the same. This afternoon it all increased by 1 royal gem without salvaging anything. It is directly related to how much gold we have, as the number of gem fragments in every separate gem item corresponds exactly to how much gold there is
I don’t think Blizzard’s D4 team actually reads these reports. I spoke with support, claiming this was a known issue (based on the 4-5 bug reports I saw here), and they pushed back, saying they know nothing about this.
There are multiple Reddit posts, a few YouTube Shirts about this. So either the plan is to deny and quietly patch in S14; or expect this next season.
I think the workaround, if you farm the gem dungeon in t1, when you go to salvage, don’t do it in T1 but change it to T12, and then salvage
Yeah, I had this problem too.
Today’s morning I had around 12 grand gems to craft of each type, but now that number is reduced to 2 of all types.
Basically, all this grind was for nothing, so I want to know what the hell happened.
Same problem here. Salvaged a lot of Royal gems, but all I can craft are 7 Royal gems of each type. I am not getting more out of it. Salvaging in T12 makes no difference.
[EDIT] Just now, 24 hours later, suddenly all gem fragments I slavaged show up.
Problem solved?
I’ve known this bug since last season. Blizzard didn’t even bother fixing this it. Now I salave 80 royal gems of multiple variants all lost.