Hello,
In the Fallen Temple on June 15, 2023, during the Elias fight too many times in-game lag/latency my character died and I spent too much gold on repair. I know it’s easy to collect gold. However, I don’t think it’s right for Blizzard to waste my hours like this because servers for Diablo 4 services are experiencing too much lag/latency.
I’m commenting as a gamer: Your server management seems very bad nowadays, you need to give us more stable servers to play the game, if you are claiming that the game is playable with people. Too many times during Fallen Temple my character died from lag/latency. If the problem is caused by my internet, I tried it in other MMORPGs and games that require an internet connection, no it was not due to my internet connection. Speedtest results look pretty good, too. Frankly, I think this should be unacceptable for a company that has managed MMORPG servers for years and has game development experience to confront its players with such a problem. We are experiencing these problems, especially even though you have done a test called Server Slam, which seem ineffective, because we are still experiencing hard lag/latency problems!
Anyway, I finally got into Elias’ fight even though my character died because of lag/latency too many times in Fallen Temple, but this issue persisted during Elias’ fight as well. I died many times, teleported to town, spent a lot of gold, fixed my equipment and came back to the Fallen Temple. Then, all of a sudden, for some reason, it crashed with a warning like this, destroying my entire Fallen Temple game process that I had barely accessed: “Warning! Your account is currently locked. Please wait a few minutes and try again. (Code 395002)”
I can enter the game after a while, however, my time feels wasted because of this error.
I’m sorry, but I was very upset that such problems were experienced in the game that I bought with a pre-order to play. I didn’t worry about the lag/latency issue until the Elias fight in Fallen Temple, because I thought a company like Blizzard could fix such an issue. What if I had the same issue while I’m playing in HC? Though I played and died at Level 50, but that was because of me. I am sorry to say that you have disappointed me.
Also, since I wrote something such as above, let me add one more thing: The console optimization of the game has been much better than the PC optimization. As a PC gamer, I am having optimization problems in the game even though my computer has new-generation hardware.
Finally, I hope Blizzard does something about this urgently and fixes this issue. Because I can’t even play the game that way. What should I do, play Diablo 4 forever in World Tier 3?
Thanks,
Bye