Client stability is incredibly important to us. Issues that take you out of the game—sometimes literally—are fun-killers that understandably lead to a lot of frustration.
We’ve just released a client update to Patch 31.2, a new version of the last major update, intended to resolve the highest profile issues hurting your play experience. It’s available now on desktop and will be available on mobile devices once approved by their respective storefronts. We expect a marked improvement in performance after this patch and we hope it’ll let you return to the relationship you have with the client when it’s working well—not really noticing it at all.
You might also have seen that we introduced a new server disconnect indicator (the little red circle in the bottom-left part of your screen) so that your client can tell you when you’re not connected to the game servers faster. With today’s patch, we also improved our automatic reporting for desktop device crashes.
As a live-service game, we want you to know that we see this as a continuous effort. Keep letting us know when things aren’t working right! Your reports were a big help in tracking down the issues resolved in this patch.
-Nathan Lyons-Smith, Hearthstone Executive Producer
Bug Fixes and Game Improvements
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[Hearthstone] Fixed a bug that caused Titans and Choose One cards to sometimes make the client unresponsive.
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[Twist] Fixed a bug where pasting a Twist deck code while missing some of the cards from your Collection could cause a softlock.
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[Battlegrounds] Fixed a bug where claiming Battlegrounds Tokens from the Rewards Track could sometimes cause a client crash.
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[Battlegrounds] Fixed a bug where using a Battlegrounds Token could sometimes cause a disconnect on the Hero selection screen.
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[General] Fixed a memory issue that occasionally caused crashes across modes and devices.
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[General] Fixed a visual bug where the disconnect indicator appeared at the end of each game (when you disconnected from the game server, but only because the game was over).
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[Progression] Fixed a bug where the Hearthstone Rewards Track would always open to page 3, and the Battlegrounds Rewards Track would always open to page 1.
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[General] Minor text changes.