Battlegrounds mutual crash all players lose mmr?

Mygame ofbattlegrounds just froze on turn two i tried to log out and in and it did not reopen, i lost 70 or so mmr but this also indicates that it happened to other players, just that i logged out first.I have seen something similar a half dozen timeswhist playing hsbg. Please advise/ reedeem mmr.
P.s The support system on here is an utter ballache.

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