Technical Support
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:white_check_mark: 23.2 Known Issues & Bug Reports
Hello everyone, :pushpin: The Known Issues currently tracked are listed in this thread; its contents are updated regularly - keep an eye on the topic! If you encounter a bug in game, please follow the instructions here.… |
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0 | 3817 | November 10, 2021 |
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Common connection and latency issues - PC/MAC/MOBILE
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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7 | 11392 | February 12, 2019 |
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Common Issues & Fixes – Please Read Before Posting
Hot Topics Please follow @BlizzardCSEU_EN for current service status. Here’s what you’re contacting us about right now: [MOBILE] Android – There is not enough space on your device There are multiple reasons for this … |
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2 | 10771 | February 12, 2019 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support… |
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4 | 6791 | February 12, 2019 |
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Lost 700 dust "upgrading" a golden card
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0 | 7 | May 17, 2022 |
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Malfurion mercenaries bug
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1 | 117 | May 17, 2022 |
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Framerate button issue
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1 | 38 | May 16, 2022 |
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Bug with Nellie and Brann needs to be fixed pronto!
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0 | 19 | May 16, 2022 |
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Possible matchmaking issue for casual players
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0 | 21 | May 16, 2022 |
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I have lost all my progress and decks
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1 | 35 | May 16, 2022 |
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I paid for an adventure and not got it
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1 | 34 | May 16, 2022 |
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Point system bugged
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1 | 47 | May 15, 2022 |
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Disconect from the game everytime a game end
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2 | 39 | May 15, 2022 |
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Battleground points
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1 | 74 | May 15, 2022 |
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Xyrella priest hero
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1 | 57 | May 15, 2022 |
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Report insulting angry kids for a few days ban
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1 | 66 | May 15, 2022 |
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Mercenaries: Coins consumed on upgrade, but no upgrade
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0 | 43 | May 14, 2022 |
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Kicked out of mercenaries when trying to do the #3 N'Zoth task
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3 | 148 | May 14, 2022 |
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Getting Error HS:NGRESULT DATA MIGRATION OR PLAYER ID ERROR:314:0
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28 | 1184 | May 13, 2022 |
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Mercenaries - Unable to launch Event
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2 | 128 | May 13, 2022 |
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Your account needs to be updated. Please restart the game
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48 | 2988 | May 13, 2022 |
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Game lag slow when moving cards
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5 | 152 | May 13, 2022 |
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#4 (I guess) N'zoth quest doesn't register completion
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1 | 101 | May 12, 2022 |
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Hs:ngresult data migration or player id error:314:0
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2 | 186 | May 13, 2022 |
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Player ID error
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2 | 254 | May 12, 2022 |
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No rating in BG?
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2 | 155 | May 12, 2022 |
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Getting Error HS:NGRESULT DATA MIGRATION OR PLAYER ID ERROR:314:0
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2 | 170 | May 12, 2022 |
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Rexxar skins issue in Mercs
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0 | 64 | May 12, 2022 |
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A solution to "Game needs to be updated"
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1 | 121 | May 11, 2022 |
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Error hs:ngresult data migration or player id error:314:0 FIXED
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25 | 1301 | May 12, 2022 |