Technical Support
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Common connection and latency issues - PC/MAC/MOBILE
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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7 | 18877 | February 12, 2019 |
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Common Issues & Fixes – Please Read Before Posting
Hot Topics Please follow @BlizzardCSEU_EN for current service status. Here’s what you’re contacting us about right now: [MOBILE] Android – There is not enough space on your device There are multiple reasons for this … |
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2 | 17320 | February 12, 2019 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum! This forum provides players with a place to discuss technical issues with each other and official Blizzard representatives. While this forum is NOT intended to replace our support… |
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4 | 11379 | February 12, 2019 |
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Issues with The shop and cant buy nothing on android
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0 | 2 | November 7, 2025 |
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Can’t log in to Hearthstone on mobile – stuck on “Redeem a code” page
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0 | 6 | November 6, 2025 |
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BG Duos still disconnecting
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0 | 37 | November 6, 2025 |
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Battleground Reconnecting
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5 | 266 | November 4, 2025 |
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Constant disconnects in BG duo? HS crashes on startup? Transluscent bluescreen of death? Small indie game company literally crashing our PCs?
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4 | 91 | November 3, 2025 |
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Battlegrounds bugged - not connecting or reconected
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2 | 76 | November 3, 2025 |
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Battlegrounds back at it again
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1 | 126 | November 3, 2025 |
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Bg duo keeps having trouble
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1 | 81 | November 3, 2025 |
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"you are currently offline" and can't connect to the games
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0 | 13 | October 31, 2025 |
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Reward chest won't open and game freezes
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3 | 47 | October 30, 2025 |
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Can't move Hearthstone window to a different screen
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0 | 2 | October 30, 2025 |
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Black screen at start
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0 | 3 | October 26, 2025 |
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Priest weapon NOT working
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0 | 8 | October 23, 2025 |
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Can't log in on mobile android
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39 | 34258 | October 19, 2025 |
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Updating/Initializing stuck
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0 | 338 | December 5, 2023 |
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Dont get play because free trial pack window block my game i have chosen free pack and same window pop upp and cant play
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9 | 196 | October 18, 2025 |
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I keep disconnecting in BGs!
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1 | 40 | October 18, 2025 |
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Unlocked both golden cloud serpents from the pass but only have 1
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2 | 14 | October 17, 2025 |
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Bug - Hearthstone Mobile - Galaxy Tab 9 Ultra
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21 | 1523 | October 12, 2025 |
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Post update disconnections
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1 | 24 | October 12, 2025 |
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Murlok deck for paladin
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1 | 21 | October 6, 2025 |
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Rat King Bug ? Battlegrounds
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0 | 20 | October 6, 2025 |
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IWannaReportABUGG
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1 | 56 | October 1, 2025 |
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Battleground duo buddy countdown
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0 | 70 | September 30, 2025 |
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Game disconected
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3 | 70 | September 30, 2025 |
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Game is broken again
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0 | 80 | September 29, 2025 |
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Fix your game.. ( disconnections ) = loose games
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0 | 58 | September 29, 2025 |