Common connection and latency issues - PC/MAC/MOBILE

Connection Troubleshooting Resources

Most connection issues have similar causes, but the steps which are most helpful for your specific problem will vary based on what you’re experiencing and when the problem happens. If you receive an error code when you are disconnected (such as Error 3006), you can search for the error code here. This may provide more relevant troubleshooting for your individual problem. If you don’t find a resource for your error at the above link, the links below can help resolve most other issues.

  1. Disconnections while playing Hearthstone

  2. Unable to connect to Hearthstone

  3. Able to connect to Hearthstone; Unable to get into game

  4. Latency while playing Hearthstone

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