I got placed in Platinum 2 for my promos climbed to Platinum 1 and got 700 points into Platinum 1 this morning. I logged off as I had to go out, and now that I am back tonight I am all of a sudden in a demotion game back to Platinum 2? How is this possible, please can you fix this as I don’t want to waste my time trying to get back to where I was for absolutely no fault of my own…
Greetings Infin,
unfortunately this is something that Customer Service would not be able to adjust. You may want to report this as a bug though, so that it can be investigated by QA:
Thanks for the report! 
Pachimari