Hots Game Progress Wiped Out

May i ask where is all my Hots game progress ? I had profiles in both Americas and Europe servers … My game progress in both servers is just GONE. And yes i am using the correct account i was playing on before. >.<

Hi xpegasus,

Did you manage to find your old account yet?

If not, please do follow the link from the other thread you found about this to contact support directly with as much info as possible and we’ll do our best to help have a look for it!