Technical Support
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Crashing and Windows 10 Creators Update
Hello all, The latest update to Windows 10 (Creators) has been re-enabling the Xbox Game DVR. Heroes of the Storm could crash and have other performance issues when the Xbox DVR is enabled. To disable the DVR, please fo… |
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0 | 3385 | September 17, 2018 |
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Frame drop issues while streaming
Hey all, Recently we’ve seen some reports of streamers experiencing degraded performance while streaming Heroes of the Storm. If you use streaming software and you’re seeing frame rate drops in-game or dropped frames on… |
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2 | 2308 | September 17, 2018 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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4 | 4313 | September 17, 2018 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
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8 | 2857 | September 17, 2018 |
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Graphic issues playing HOTS
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1 | 7 | June 20, 2021 |
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Why some mounts still not allow in ranked games?
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2 | 82 | June 16, 2021 |
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Game Crashes with my recovered account
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1 | 49 | June 11, 2021 |
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Weird bug happening only on HOTS (messed keyboard)
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2 | 93 | June 6, 2021 |
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High latency EU
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4 | 118 | June 6, 2021 |
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Account Progression Lost
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4 | 198 | June 3, 2021 |
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Game locked in reconnecting
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1 | 70 | June 2, 2021 |
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Right clicks do not register half the time
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3 | 146 | May 30, 2021 |
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HOS doesn't start (file damaged)
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1 | 81 | May 30, 2021 |
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Lucio's summer (oni) Skins not available/missing this summer event
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1 | 61 | May 30, 2021 |
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Strange ranked points loss
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1 | 86 | May 26, 2021 |
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Cant login, disconnected from blizz services
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1 | 169 | May 26, 2021 |
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Strange distribution of Rank points?
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0 | 57 | May 26, 2021 |
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Several game issues
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0 | 81 | May 25, 2021 |
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No patch notes in PL battle.net
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0 | 75 | May 23, 2021 |
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Wrong Teammates
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0 | 69 | May 23, 2021 |
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Ground effects (targeting indicator, AoE indicator, range indicator) not displaying on M1 Mac (Metal)
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1 | 142 | May 22, 2021 |
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Ground effects not rendering on M1 Macs?
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5 | 294 | May 22, 2021 |
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All my favourite Talents was desapear
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0 | 69 | May 21, 2021 |
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Bug after updat
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0 | 126 | May 19, 2021 |
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HoTS suddenly stopped working
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1 | 171 | May 14, 2021 |
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In game voice issus
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0 | 72 | May 13, 2021 |
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Game shut down by itself during Queue for Storm League
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0 | 82 | May 12, 2021 |
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Random lags with hots
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0 | 88 | May 11, 2021 |
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Create a HOTS tutorial
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0 | 118 | April 11, 2021 |
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[Bug Report] Ragnaros Lava Wave lvl 20 talent bug
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3 | 173 | May 5, 2021 |