Technical Support
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Crashing and Windows 10 Creators Update
Hello all, The latest update to Windows 10 (Creators) has been re-enabling the Xbox Game DVR. Heroes of the Storm could crash and have other performance issues when the Xbox DVR is enabled. To disable the DVR, please fo… |
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0 | 3690 | September 17, 2018 |
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Frame drop issues while streaming
Hey all, Recently we’ve seen some reports of streamers experiencing degraded performance while streaming Heroes of the Storm. If you use streaming software and you’re seeing frame rate drops in-game or dropped frames on… |
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2 | 2541 | September 17, 2018 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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4 | 4782 | September 17, 2018 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
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8 | 3112 | September 17, 2018 |
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QM game got bugged and won't end
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2 | 157 | September 14, 2021 |
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All the Free Rotation heroes are missing
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13 | 593 | September 10, 2021 |
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Cracking sound in game
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3 | 279 | September 3, 2021 |
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All heroes are gone, Game store is unavailable and all game modes are locked
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0 | 103 | August 31, 2021 |
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Starcraft II crashes while authenticating
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1 | 61 | August 26, 2021 |
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FPS drop, "does not support higher settings"
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0 | 41 | August 25, 2021 |
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Constant input lag
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0 | 49 | August 24, 2021 |
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Delay, Command Delay, Click Delay(i dont even know what it is)
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0 | 47 | August 24, 2021 |
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Consistent latency in HotS
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2 | 167 | August 24, 2021 |
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HotS will not start
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0 | 62 | August 23, 2021 |
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Can't save talent builds
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5 | 257 | August 22, 2021 |
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Game crashes after launch, during connecting. Can't make a ticket
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4 | 214 | August 21, 2021 |
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Draft screen page bug
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0 | 41 | August 20, 2021 |
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Apple M1 range indicator bug
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0 | 70 | August 15, 2021 |
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Game crashes to desktop with no error code
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4 | 251 | August 11, 2021 |
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Stuck at the loading screen
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2 | 314 | August 9, 2021 |
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Can't open game
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2 | 123 | August 6, 2021 |
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I get an error message everytime a match is found in matchmaking
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0 | 78 | August 6, 2021 |
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Lags all day - can't play
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0 | 107 | August 2, 2021 |
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Why is the patch note is in Spanish
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0 | 116 | August 1, 2021 |
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Many disconnects during a game
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0 | 78 | August 1, 2021 |
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Lost my pink bike in mechanical mounts
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4 | 398 | July 31, 2021 |
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Loading bar wont fill up and reconnecting all day long
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1 | 129 | July 23, 2021 |
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Short, frequent disconnects
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7 | 336 | July 22, 2021 |
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Big freezes and disconnects while in match
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0 | 101 | July 22, 2021 |
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Frequent and short lags
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3 | 158 | July 22, 2021 |