Technical Support

Topic	Replies	Views	Activity
Welcome to the Technical Support Forum! Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza…	8	6732	September 17, 2018
Common Connection and Latency Issues Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…	4	8237	September 17, 2018
No gems in the games anymore or just broke?	8	227	March 1, 2025
Screen vibrating while holding space	0	21	February 9, 2025
No connection in the game	0	20	February 6, 2025
Servers wont connect, blizzard app wont connect	12	129	February 6, 2025
Hots is crashing	0	11	February 5, 2025
I cant press anything in Hots	0	14	February 3, 2025
[closed] "this play mode is currently disabled" since last update	0	20	February 3, 2025
Profile Reset after pc sleep	0	2	February 2, 2025
32:9 5120x1440 UNPLAYABLE	0	28	February 2, 2025
My screen is like 4x bigger than it should be, so i only see upper left menu and can not play the game at all or even go to settings to change like resolution or anything, and it was fine yesterday	0	22	January 22, 2025
Double crown from Auriel bug	0	13	January 18, 2025
Can't play. this play mode is currently disabled	12	13489	January 11, 2025
Problemas no MSI GL62 7REX	0	4	December 28, 2024
Hots stuck with 1/4 of the screen	2	672	December 22, 2024
My game won’t load my profile	99	1880	December 19, 2024
My game won't load my profile in any region for months	1	26	December 15, 2024
I can not play match because heroes do not appear	6	257	December 15, 2024
Files in your Heroes of the Storm installation are damaged	0	19	December 8, 2024
Friendlist bugs	0	8	December 3, 2024
EU leaderboard is not updated	0	5	November 30, 2024
Is the language filter on by default?	0	5	November 29, 2024
The game randomly restart my computer	1	122	November 28, 2024
HOTS not working	1	52	November 26, 2024
Profil can't load data	1	45	November 26, 2024
Game not loading, characters, profile etc	46	4188	November 25, 2024
Game is back for EU servers	1	55	November 25, 2024
EU server refuse to show character list and start any type of match	20	493	November 25, 2024
When EU servers will have chance to play the game again?	2	145	November 25, 2024

Welcome to the Technical Support Forum!

Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza…

8

6732

September 17, 2018

Common Connection and Latency Issues

Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause…

4

8237

September 17, 2018

No gems in the games anymore or just broke?

8

227

March 1, 2025

Screen vibrating while holding space

0

21

February 9, 2025

No connection in the game

0

20

February 6, 2025

Servers wont connect, blizzard app wont connect

12

129

February 6, 2025

Hots is crashing

0

11

February 5, 2025

I cant press anything in Hots

0

14

February 3, 2025

[closed] "this play mode is currently disabled" since last update

0

20

February 3, 2025

Profile Reset after pc sleep

0

2

February 2, 2025

32:9 5120x1440 UNPLAYABLE

0

28

February 2, 2025

My screen is like 4x bigger than it should be, so i only see upper left menu and can not play the game at all or even go to settings to change like resolution or anything, and it was fine yesterday

0

22

January 22, 2025

Double crown from Auriel bug

0

13

January 18, 2025

Can't play. this play mode is currently disabled

12

13489

January 11, 2025

Problemas no MSI GL62 7REX

0

4

December 28, 2024

Hots stuck with 1/4 of the screen

2

672

December 22, 2024

My game won’t load my profile

99

1880

December 19, 2024

My game won't load my profile in any region for months

1

26

December 15, 2024

I can not play match because heroes do not appear

6

257

December 15, 2024

Files in your Heroes of the Storm installation are damaged

0

19

December 8, 2024

Friendlist bugs

0

8

December 3, 2024

EU leaderboard is not updated

0

5

November 30, 2024

Is the language filter on by default?

0

5

November 29, 2024

The game randomly restart my computer

1

122

November 28, 2024

HOTS not working

1

52

November 26, 2024

Profil can't load data

1

45

November 26, 2024

Game not loading, characters, profile etc

46

4188

November 25, 2024

Game is back for EU servers

1

55

November 25, 2024

EU server refuse to show character list and start any type of match

20

493

November 25, 2024

When EU servers will have chance to play the game again?

2

145

November 25, 2024