Technical Support
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
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2 | 6904 | September 17, 2018 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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4 | 8463 | September 17, 2018 |
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Persistent "An unexpected fatal error occurred" on launch (Report ID: A78E6AD0-782A-4CBC-B756-E78A311E6CC4)
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4 | 30 | September 24, 2026 |
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Stuttering like crazy
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2 | 18 | September 21, 2026 |
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ERROR - A problem occurred while connecting to the game. Please try again later
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0 | 7 | September 21, 2026 |
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GPU switch now to integrated GPU on CPU, unplayable
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0 | 8 | September 20, 2026 |
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Game not loading, characters, profile etc
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53 | 5290 | September 20, 2026 |
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Game is unplayable on Mac
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0 | 15 | September 18, 2026 |
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Input delay in online matches
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1 | 20 | September 17, 2026 |
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FPS drops on good medium range pc
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1 | 25 | September 17, 2026 |
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Twitch Drops for HotS
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0 | 33 | September 17, 2026 |
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My heroes is no longer on my account
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1 | 22 | September 15, 2026 |
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You have not earned this hero!
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0 | 14 | September 15, 2026 |
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Game crashes after I start Try mode
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0 | 13 | September 14, 2026 |
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Name Change -13/09/2026
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0 | 9 | September 13, 2026 |
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My game won’t load my profile
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188 | 4153 | September 2, 2026 |
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You have a pending transaction. Please try again once that transaction completes
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0 | 16 | September 1, 2026 |
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Cant make ticket, Hots not working, shop unavailable
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21 | 333 | August 23, 2026 |
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Screen empty!I can't see my characters!
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1 | 98 | August 20, 2026 |
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Disconnecting every +-30 secs
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2 | 68 | August 17, 2026 |
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Disconnected 4 times today blizz server issue?
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2 | 37 | August 16, 2026 |
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You forgot to push the hotfix on EU and Asian servers
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0 | 62 | August 13, 2026 |
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Battle net does not detect my games
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0 | 13 | August 11, 2026 |
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Toxic Community
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1 | 55 | August 7, 2026 |
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Assist me finding things that I wrote
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2 | 29 | August 4, 2026 |
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Game update stuck on initializing
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5 | 164 | July 24, 2026 |
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Version mismatch since 7 days
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0 | 30 | July 22, 2026 |
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Game randomly crashes
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0 | 28 | July 16, 2026 |
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Unmet requirements
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0 | 23 | July 6, 2026 |
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Crash to desktop 25/06/2026
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0 | 24 | June 25, 2026 |