Technical Support
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Crashing and Windows 10 Creators Update
Hello all, The latest update to Windows 10 (Creators) has been re-enabling the Xbox Game DVR. Heroes of the Storm could crash and have other performance issues when the Xbox DVR is enabled. To disable the DVR, please fo… |
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0 | 4448 | September 17, 2018 |
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Frame drop issues while streaming
Hey all, Recently we’ve seen some reports of streamers experiencing degraded performance while streaming Heroes of the Storm. If you use streaming software and you’re seeing frame rate drops in-game or dropped frames on… |
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2 | 3244 | September 17, 2018 |
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Welcome to the Technical Support Forum!
Welcome to the Technical Support forum for Heroes of the Storm. This forum exists to provide Heroes of the Storm players a place to discuss technical issues with each other and Blizzard Tech Support staff members. Blizza… |
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8 | 3844 | September 17, 2018 |
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Common Connection and Latency Issues
Greetings all, We’ve been working to improve some of the available troubleshooting resources for our games. Since connectivity problems are a common problem in gaming, we wanted to provide some information on what cause… |
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4 | 5634 | September 17, 2018 |
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Preparing game data before every start up
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65 | 3600 | January 24, 2022 |
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Game updating before every start
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2 | 37 | January 23, 2022 |
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Game updating before every start
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2 | 43 | January 23, 2022 |
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Why does HotS update twice?
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2 | 184 | January 22, 2022 |
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Game updating before every start
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2 | 50 | January 22, 2022 |
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Hots Gpu Usage not stable
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5 | 229 | January 21, 2022 |
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Camera follow bug
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0 | 35 | January 20, 2022 |
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Add and Remove application is showing an uninstalled game, how to fix?
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3 | 2841 | January 20, 2022 |
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Game updating before every start
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2 | 71 | January 22, 2022 |
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Updating on startup
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7 | 64 | January 21, 2022 |
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Forced update whenever I launch the game
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2 | 56 | January 22, 2022 |
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Game updating before every start
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2 | 67 | January 22, 2022 |
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Rehgar desert shaman adept skin bugged
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0 | 47 | January 16, 2022 |
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Gloom's passive doesn't work
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2 | 115 | January 5, 2022 |
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There was an internal error while connecting to battle.net
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0 | 107 | January 3, 2022 |
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Hots disconnecting while internet works perfectly
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0 | 138 | January 1, 2022 |
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Game updating vbefore every start
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0 | 156 | December 30, 2021 |
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Forced update whenever I launch the game
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13 | 894 | December 28, 2021 |
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Game settings reset
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2 | 183 | December 22, 2021 |
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HOTS account reset problem
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4 | 1938 | December 22, 2021 |
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Download files is damaged
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1 | 190 | December 21, 2021 |
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Ground effects not rendering on M1 Macs?
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7 | 532 | December 17, 2021 |
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Quick cast not working
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2 | 380 | December 12, 2021 |
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Can't unlock the new mount
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0 | 211 | December 12, 2021 |
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Heroes of the storem .exe wont download
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1 | 229 | December 11, 2021 |
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SL Rewards missing
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1 | 225 | December 9, 2021 |