Matchmaking needs reworking

I feel like matchmaking at the moment is the worst aspect of the game and deserves to be the first topic in here.

Over 90% of the games are: a) steamrolling through the map, or b) getting totally dominated by enemy team. Amount of games with balance on both sides is really low. For example yesterday I had around 3 matches where I felt we are all of similar skill level and I played more or less entire day. I really enjoyed those three games.

I feel like the biggest issue are people who try to play solo, but also lack of knowledge about game mechanics, about map mechanics and about chosen hero, and I also feel like this should be addressed through improved tutorials and maybe even in game hints, in game system that reminds players this is a team game or anything that would help people understand what to do in game and what targets from enemy team to prioritize for take-down. Maybe hero level requirements or other system should be also implemented for qm.

And yeah, qm… I feel like right now this is the worst game mode to play. Win or loss basically could be decided by tossing a coin. Team compositions are totally ridiculous at times and in many cases you know from the beginning there is no way you can win that match. This should also be addressed through improved team composition creation and yes, I am aware this can make the queues longer, but I am ready for this if there will be an improvement.

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Your mindset is wrong .You can win every game , players make mistakes even if they have a better comp or heroes that counter your heroes .
Win/loss games are decided by player skill and the amount of bad calls /mistakes players make not by comps .
I’m both in qm and hl much more than 50% wr this season .

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Today I had matches with… 3 specs vs 0 specs, guess who won (no party), 3 warriors vs 3 mages (no party), seriously blozzard this is ridiculous - how old is this game and how can matchmaking be SO BROKEN ??

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So it took this long for the spam to start?

3 warrior support, mediv we had to fight 3 assasins support and warrior.
No damage and our warrior composition only had one with CC.
Unplayable matchup, then again several of us had mostly wins the past games so theres that i guess we deserved an automatic loss.

HA! Had something similar just now. My team: medivh, muradin, etc, ragnaros and lucio vs. chromie, li li, kharazim, arthas, the butcher. I wonder how we were supposed to win that. Even though we had cc we had no damage, we couldn’t get to chromie and even if we would blind was basically winning the game for enemy with the damage output they had. Comparing to our damage it was day and night.

Match ended with chromie doing almost double the damage output my entire team did. Keep in mind they also had the butcher and kharazim, who both also packed a lot. We won like two team fights, but in the final result it didn’t matter, as the game progressed the gap between our team compositions was getting bigger.

MMR is horrible and is an issue that needs to be addressed.

Makes no sense what you write hommie.

Let’s hope for Blizzcon where they should announce rework of classes (tank vs bruiser, healer vs support, etc.) so the matchmaking will take this into consideration. If they do this, thing should be more balanced, imo.

two games in a row with probious and murky vs kerri plus 2 assassins. I mean, come on, no one would play murky AND proby in the same team

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Just they must re think again about this personal system + points. And system is NOT big issue , a peoples’ brains,qualityes,emotes,feels. From over 2 years you complain this is main problem,but player base worng. This system work from avarage 27 moths. Im old plaer too(from open beta). That mean i too did tested these 5 devisions. Im stuck from all seasons in this Bronnze hell. Problem is not have more + points and maybe these 5 devsions.If was added +1 points for every these 20 achievements ,that mean start from 230 to 250 win points. I cant move through these 5 devisions even for 2 years.!!! Because if we want go up ,we should play over 500 games per seasons. Not everyone have this free time. And this onether problem a lot play(peoples start feel bored,toxic). I know devs decideed this is not the best solutione. I cant undestand what is this big issue to add these points.

Qm isn’t design to be balanced , it’s designed to be exactly as it’s name Quick match it’s a mode to lvl up heroes , have fun , be a challenge .
You want balance games there are 3 modes , Team league , hero league , Draft
That’s why Qm mode it’s like this from technical alpha .
My 2 cents on the matter : don’t take seriously qm .

Yeah, I am gonna stop you right there, because qm is all besides fun.

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Hello dear Blizzard and fellow HotS family,

Today my topic is the lack of success in the game’s matchmaking. I have a complaint about this. Lately, for 3/4 days, me and a friend have been matching with players far below our level as team mates, while the other team is always around 700/800 levels. Of course, levels may not really mean anything but I refuse to believe that the fact that we only won 2 games out of the last 17 or 18 games we played during this matchmaking is not related to this. Yes, we have an amazing loss streak and we happen to match with new players all the time, thus all our games end up as a loss.

While I’m not a really an angry person, this makes me angry. I mean, who wouldn’t be angry losing that much game in a streak? I just wanna relax after a hard day of work but I can’t because of this.

Can someone please explain how this matchmaking works ? Because I don’t think it works at all. This thing just started to happen recently, it was alright before. This is a game that’s based on team play, but how do you expect me to enjoy if you match me with new players against experienced players? Anyone, please, feel free to state your mind and share your view. Am I the only one that’s been suffering because of this matchmaking system?

Anyone that’s reading, how would that make you feel? Losing 15 of the last 17 games you played, only because of the players you matched are bad players. I know that not everyone plays good and that’s okay, this is a game after all, but I really don’t think I can be that unlucky to be matched with newbies all the time.

3 Likes

There are couple of things that confuse me about MM. When these kind of streaks happen, if you even try to blame it on MM and it’s “crooked” nature, that immediately removes any blame from it since if it was crooked, it would step in and organise games so no one experiences long streaks.

Last week I experienced 11 games loss streak. Ended that day with 13/16 lost. Played around 30-40 games in past 2 weeks and lost 70-80%. All that made me do is go back to ranked and avoid QM at all cost. Problem is, I like you and other people don’t always have time to wait 5-7 min in queue, that same time for draft after long day at work.

I started looking at everyone’s profiles after stark losses, just to see how MM works. What I found just doesn’t make sense. Often i see people that mostly play QM (the casuals) are matched vs very good players that play ranked and do quite well in it, mostly diamonds and masters.

One could argue it’s because their MMR in qm is not that high so it’s fine to match them with similar MMR people, but why isn’t highest MMR from all modes taken into account? One day I played vs 3 masters and one GM#6 while in my team one guy was gold1, myself dia3 and rest never played ranked. Using hotslogs (however accurate it is) you can see that average MMR across both teams is pretty accurate but the quality of match far from it.

I know, it’s QM and no one cares but it makes you wonder, couldn’t that be better programmed? With so much data over such long time span, couldn’t they create balanced game where players could be better distributed among teams? Maybe it’s low population that hots has, at least much lower than other MOBAs have. I dunno.

Anyways, my advice to you is, go to ranked and avoid QM for fun and stress relive because you won’t find that there. Rather one good game in ranked than 3 games i quickmatch.

i was just about to mention something about this, last month i played and mon 75% of my games it was my first month playing. I got into high silver almost gold but didn’t really play enough to grind higher. This month i’ve lost 13/16 games i’ve played and gone all the way down to bronze, i’m not the best player but i’m by far not as bad as some of the people i get put with. The biggest thing i notice is how bad decision making is and its really putting me off playing all together.

With blizzard you get really nice smooth gameplay, what a delight.
But unfortunatelly their matchmaking across all games are straightup the worst in gaming. No other developer manages to even come close to how bad it really is.
It manages to be consistently unplayably unfair to one team in every matchup wether it forces a really bad setup or in a draft game forces a gravely mismatched skill levels.

I agree with the Matchmaking is terribly bad. even in ranked played today with 4 friends like a whole team something that is unusual. Only one of us had a gold rank 4. None of us others had any rank and what do we meet 2 silver 1 gold 1 platinum and 1 diamond. we did not have a single chance and in the next game we meet exactly the same team and the same thing played out. The enemies were by far superior to our level. then we will play 1 additional games. and the same thing happened again. far superior opponent. No matter how good you play, you will not get any good players with you. but the opponents get a lot better. continuously. I have level 550 and if I go into a game it’s almost guaranteed that the opponents will have a lot more level and what my teame has 90% of the games I play. Sometimes I wonder why I continue to play HOTS. I’ve lost many times in a row sometimes 13 times. and those losses were not fair 13 losses irad without even destroying a fort. I like much about HOTS. HOTS has 2 things I think are terrible the 1 biggest problem of them all is the Mathmaking the other is far too much CC One wrong step then it’s all over CC to oblivion. so if you do not have a team with so much CC you have no chance especially the new hero has extreme CC. so what should I say it makes me feel sad and angry. it’s a horrible feeling to be run over all the time. really like this game almost all players are nice and there are many very fun maps and heroes. HOTS is the only MMO I play.

I dont think is normal that my team (3 player) are penaltied by not being able to pick in the needed time with 700 points each , i dont think one hour of playing is that valueless.