[Balticom, Latvia] Connection issues with game and Blizzard website

Technical Support
64

if you didn’t notice this thread is specifically for issues with specific provider - Balticom. I am not making any comments about any other European countries and their issues with connection.

Connection issue with Balticom is consistent and been acknowledged by provider itself. It started just recently and I didn’t had any other issues with this provider before - Therefor the thread. From them I understand that issue is with Blizzard and Blizzard has been very lazy about doing anything about this issue from their side. You can see that by how blues became silent in this thread. Balticom has issue with Blizzard in general so every single product is affected. I can’t even play sc2 or diablo3 with their internet. Unless I enjoy disconnecting at least once every hour.

65

This is the best WinMTR Table showing the issue. The packetdrop is @ “et-0-0-31-pe02-eqam1.as57976 net”. There is 71% loss on that node. This node is in Amsterdam, operated by Blizzard.

Whois:

NetRange: 137.221.0.0 - 137.224.255.255
CIDR: 137.221.0.0/16, 137.222.0.0/15, 137.224.0.0/16
NetName: RIPE-ERX-137-221-0-0
NetHandle: NET-137-221-0-0-1
Parent: NET137 (NET-137-0-0-0-0)
NetType: Early Registrations, Transferred to RIPE NCC
OriginAS:
Organization: RIPE Network Coordination Centre (RIPE)
RegDate: 2004-02-18
Updated: 2004-02-18
Comment: These addresses have been further assigned to users in
Comment: the RIPE NCC region. Contact information can be found in
Comment: the RIPE database at xxx
Ref: xxx

ResourceLink: xxx
ResourceLink: xxx

OrgName: RIPE Network Coordination Centre
OrgId: RIPE
Address: P.O. Box 10096
City: Amsterdam
StateProv:
PostalCode: 1001EB
Country: NL
RegDate:
Updated: 2013-07-29
Ref: xxx

ReferralServer: xxx
ResourceLink: xxx

OrgAbuseHandle: ABUSE3850-ARIN
OrgAbuseName: Abuse Contact
OrgAbusePhone: +31205354444
OrgAbuseEmail: abuse@ripe net
OrgAbuseRef: xxx

OrgTechHandle: RNO29-ARIN
OrgTechName: RIPE NCC Operations
OrgTechPhone: +31 20 535 4444
OrgTechEmail: hostmaster@ripe net
OrgTechRef: xxx

Found a referral to whois.ripe net

inetnum: 137.221.64.0 - 137.221.95.255
netname: BLIZZARD
country: NL
admin-c: BP5978-RIPE
tech-c: BP5978-RIPE
status: ASSIGNED PA
mnt-by: MNT-BLIZZARD
created: 2018-08-27T19:57:32Z
last-modified: 2018-08-27T19:57:32Z
source: RIPE

person: Blizzard Peering
address: 1 Blizzard Way
phone: +1-949-955-1380
nic-hdl: BP5978-RIPE
mnt-by: MNT-BLIZZARD
created: 2016-09-07T17:19:11Z
last-modified: 2018-08-24T18:24:09Z
source: RIPE # Filtered

5 Likes
66

Balticom user here. Routing issue seems to be fixed as I’ve not had gotten a DC in the past few days and the ping today jumped down to 45 from ~75

67

I also have the same issue right now. I keep seeing Lost connection to game server thing ( EU server)

68

I had disconnect yesterday, so i will check maybe later today

69

Same here. Ping got lower, no disconnections during the day

70

Seems like problem with baltciom has been solved, so topic can be closed