I’ve experienced several disconnections during competitive games due to network issues. Instead of disconnecting me for an extended period just because my network went down for a minute, it would have been more reasonable to mark me as AFK for a short time, then allow me to reconnect. As it stands, I have to wait, log in again, and then wait for the reconnection process, which is quite frustrating.
Additionally, I was forced to leave a game at the very start due to family issues beyond my control. I understand penalties are necessary, but a 20-day ban feels excessive, especially for something I couldn’t help. I’d rather accept a one-week suspension than miss the entire season.
Your game is already facing criticism, and banning your player base under these circumstances only adds to the frustration. I’ve always enjoyed playing and don’t want to resort to using another account. I hope you can reconsider the severity of the penalties in situations like mine.