Hello
After i upgraded my Nvidia card i started to get black screen on launch…Then i cant do any think beside i should re start my laptop.But sometimes its opening and i can play without a problem.Ingame while im playing then everytime when i use my voicelines then i cant hear something(just a voicelines and sometimes enemy walking etc…)I have tried anything such a re updated game,repairing overwatch,uninstall and download again…Nothing working…I have been this problem after when i uptaded to my Geforce 1060 GTX to driver 397,64 version.I even tried to get old update maybe it can help but no didnt working anything. I did research about and cant find any solutions…
If you have Razer Chroma SDK or Avast in your computer, try completely uninstalling them. I’ve seen several cases where this fixed a black screen when starting the game.
Make sure both your operative system and drivers (not only the GPU drivers, but the rest of them as well) are up to date: battle.net/support/article/31024
Hello there, iv’e recently come across this problem where i would launch the game then it gives me a black screen then after like 30 mins it goes into the game but all it says is entering game and doesn’t actually go into the game it just stays there for a really long time iv’e tried uninstalling then reinstall it and iv’e also scanned and repaired it and still getting the same problem
Please, try all the steps I’ve detailed in my previous message in this thread. If they don’t help, post here your DxDiag and MSInfo (there are also instructions in my previous message).
hello there again, so after i did what you asked it did sorta work so thank you however now i’m in the menu screen i cant do anything and what i mean by this is, it comes up with, play, training, hero gallery, loot box etc but there isn’t a back ground its just blue triangle and when i click on for example play nothing comes up other than the triangles in the back ground