Black screen on launch

Only solution ive found is to turn my monitor off and back on again and after that my screen goes black whenever i alt tab in/out of the game. all drivers are up to date and all windows updates installed. it only happens while in fulscreen mode and all of my other games are working fine.

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Hello,

If you have Razer Chroma SDK or Avast in your computer, try completely uninstalling them.

Delete the Battle.net Cache folder:
battle.net/support/article/34721

Repair the game:
battle.net/support/article/7655

Close background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848

If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988

You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).


Got feedback about the support I’m providing? Leave your comments here!