recently, i got permanently banned and i went through three emotions. sadness, depression and acceptance. i thought, oh maybe it was an accident as i normally dont type in gamechat due to the severe abuse i face daily from overwatch players making racist, sexist and homophobic jokes. so then i opened a ticket to address my issue and ask them to revert the ban as i didnt do anything to brake the TOS (terms of service) stated in the code of conduct. then the “game master” Layhcrume replied and stated that i broke the tos and got warned multiple times, which was false! i got warned ONCE because i got mass reported multiple times, and in my ticket i said to check logs so you could see i didnt do anything worthy of a ban. which the “game master” Layhcrume proceeded NOT to check logs and be ignorant and not helpful at all. please look into this issue as i dont see how its fair an average gamer like myself gets banned and people who are racist,homophobic,sexist dont get banned.
I don’t think Company worth 70b can make such mistake as u describing @Keanuishawt , why I never get any punishment at Overwatch? 1200h Competative just I have.
dont talk in game, turn off chat and voice. asume and play like they’re bots.
Dont post on forums. The censorship here is a little too reddit forum moderator…
Agreed. They don’t care. I can’t contact support. They only give me very basic auotmated inhuman suggestions ‘did you try unplugging it?’. I can’t choose an incorrect issue then copy/paste my message to blizzard because its too long. There is no way to actually contact a real human. They gaslight us into telling us the mmr isn’t broken - yes it is.
I’ve been through a similar experience.
I had to raise 12 tickets before someone actually investigated it.
If you’re being genuine, then raise a new ticket, and start off by stating you want it to be escalated to a Supervisor - Honestly, I’ve dealt with 3 Supervisors and each of them have been extremely informative, and have actually investigated things.
The general support staff are less than useless, I doubt they look or check anything, they just copy and paste a responses.
One of the problems i have with your post is the claim that you are subjected daily to racist, sexist, homophobic jokes.
I have played OW for years, all times of the day and night. yes there is some of this going on, but no way at the level a reasonable experienced adult would not be able to or be expected to manage.
Moreover. Why are you making it the responsibility of Blizzard to police how your brain interprets what people say or type or do you ?
The world is full of stuff we dont like and as adults we should be slow to require other adults and organisations to police everything according to our own selfish wishes. Not least because that leads to a massive loss of hard fought freedoms for society as a whole.