Sorry to hear you’re running into trouble. We’re not aware of any service issues effecting our games at the the moment of writing, and if it was a service issue on our side, vast numbers/all players would be experiencing the effect.
Please provide (taken at the time of an issue):
- Date & Time of Problem
- Your ISP Name
- Your Connection Type
- Your Looking Glass report ( https://eu-looking-glass.battle.net/ )
- Your Traceroute ( https://eu.battle.net/support/en/article/000007870 )