Dallas server issue

For about a week or so I’ve been getting the time out message when I launch the game, when I finally manage to get in after about 5-6 attempts, it connects me to a different server than the one I usually connect to, which is Dallas (I’m physically in Monterrey, Mexico, which is pretty close to Tx) and that server is in Chicago, which obviously gives me a higher PING, I used to have around 40-50 PING but now I have 110-120, reading on different forums and threads, I’ve noticed that some other players have the same problem and they all seem to be connecting to the Dallas servers and then being redirected to Chicago or LA, is this already a known problem or is it something I need to report?

PS, I have already ran all of the troubleshooting steps to pinpoint where the issue might be originating, so Flushing DNS, restarting network, uninstalling the game and all of that have been already performed.

Good morning VoHiYo,

Please post on the US technical support forums, which you can find here for further assistance.


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