Here’s my thoughts on the new role queue. I’m writing this to be productive and positive because I find the negative and anger can really down this forum sometimes.
Games are now more stable.
What I mean by this is that, in live, it’s a lottery in whether you are going to have a good match. Throwers and what not are unavoidable, but the rate at which players would criticise others than attempt to play that role, only to lose anyway was troubling. That matched with instalocking smurf or dedicated accounts could cause a loss as soon as the match started. Having the security of guaranteed Tanks and supports allows for greater focus on strategy and personal play.
Removal of the “Flex” play style.
The reason why this is a positive to me is because I was a flex player myself. Always filling between Tank and support. However, I was never improving because of this. My inability to be able to focus on one and really notice the errors in my plays in each was hindering my performance. I feel that there is still a soft flex play style where you can Queue for all 3 roles, but it’s good to be able to really focus on that one role once matched, and really improve with that focus without having to worry about the other roles for that match.
New SR system.
Kind of a continuation of what I was saying in the last point. I am shocked by the SR differences between my roles. It really woke me up as to what was holding me back. Also, not having to make multiple accounts just to practice a certain role is great. I am comfortable playing anything on the PTR because I know that I am playing within my skill range for that role, removing pressure. Again feeds back into the improvement point.
More creativity
Maybe I stand alone on this one, but because of certain changes and the 2-2-2 lock, so many more hero’s are viable. Some of which haven’t seen the light of day in some time (Reaper, 76, Tracer, Genji) I’m not a DPS player, but I am also excited to see more of them around. It’s much more entertaining to play with and against, rather than spam as many main healers and tanks as we can and walk into them. The comps that will come from this is going to be great.
Wait times
It’s got to be mentioned that the wait times are going to be rough, I do however see that Overwatch team are trying all sorts to balance that by adding better and more engaging hero’s with higher skill caps and incentives to Q for the less populated roles.
Re-balance
Now this is something I don’t see touched on that I think many would benefit seeing. Some hero’s were nerfed and buffed with an unlocked system in mind. That being said, some don’t fit quite right now it’s locked in 2-2-2. An example would’ve been Brigitte, or Lucios and Zens Nerfs. These changes were made in order to tone down the GOATS issue, but it’s gone now and would strongly recommend having a once over all the hero’s to see who maybe doesn’t need their nerfs or buffs anymore.
In sort, thank you Overwatch team. You haven’t been perfect by any stretch, but the thing that keeps me playing is the obvious passion you have for this game. I look forward to many more years to come 
