A couple times now Overwatch just alt tabs itself, then I can’t move my mouse away from the centre of the screen without it immediately moving back, which means I can’t select overwatch again, but need to restart my computer. Is there something which is causing this that I can fix or is it something else?
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Hi.
What hardware configuration do you have? From what I noticed this problem occurs on weaker hardware and therefore Blizzard does not recommend using ALT+TAB in Overwatch.
I have a gtx 1080 but my CPU is an I5, but I’m upgrading it to a ryzen 7 2700x, but I need to get a new motherboard otherwise it will be severely underclocked apparently, would that help? Also, what do you mean ‘using alt+tab’? it doesn’t happen when I try to go to desktop, if that’s what you mean, it just goes to desktop itself and I think the mouse just treats it as if its still in overwatch.
Hello Frozenflame,
Make sure both your operative system and drivers are up to date:
battle.net/support/article/31024
Close background applications to make sure there’s no other program interfering with the game:
battle.net/support/article/23848
Make sure you deactivate Xbox DVR:
battle.net/support/article/92046
Delete the Battle.net Cache folder:
battle.net/support/article/34721
Repair the game:
battle.net/support/article/7655
If the issue persists, please create your DxDiag and MSInfo files:
battle.net/support/article/12988
You can paste the content of each file on a web like Pastebin and provide us with the links. If it doesn’t let you publish your message because of the links, try to paste them using the preformatted text option (</> button).
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