Game cannot start. Black screen then crashed out after latest patch (MSInfo https://pastebin.com/1086GsQG DXDiag https://pastebin.com/xPBPV29C)

Technical Support
1

There were 2 logs entry I found on my document/overwatch/overwatch.log.

Please help.

[7776] [ERR] [bnl] [External(0)] [External()] [2019-07-17T12:14:30.777Z]: PathOps: [20190717T20:14:30] {1aa4} ERR: … is the leading path component: /…/.build.info
[7776] [ERR] [bnl] [External(0)] [External()] [2019-07-17T12:14:30.777Z]: PathOps: [20190717T20:14:30] {1aa4} ERR: path normalization failed: /…/.build.info

I just added the links of MSInfo and DXDiag to the title thanks

2

Hello Stanzza,

Could you please post aDXDiag and MSInfo here? If the data is too big to be posted on the forum directly, you can use a page like pastebin.com and post the link to it here then.

Kind regards

What’s your opinion?