Game is requesting my Authenticator code

Hi there, when I log in to Overwatch, it asks me for my authenticator code. I do not know why, but I tried downloading the app and it tells me to make a ticket because I dont have a serial code. I cannot make a ticket cause it requires the authenticator code. What do I do? How do I play again?

I never had this

Hey!
I recommend you contact support directly, you can do this even if you are unable to access your account right now.
The guided entry on the site has options for Authenticator Removal :slight_smile:

1 Like

Hey there ZatoZalez

Schwayjeck was completely right in suggesting you contact our support directly.
They should be able to offer support to anything related to account security and any issues you might have. :slight_smile: